We're looking for an exceptional Area Manager to join our growing team at Springbone!
Springbone is a quickly growing brand of healthy fast casual restaurants specializing in nourishing bone broth and better-than-homemade bowls. We're passionate about delivering exceptional customer service and fostering a positive and supportive work environment for our team members.
General Description:
The Area Manager is responsible for the operational, financial, and leadership performance of multiple Springbone locations within an assigned region. This role provides direct oversight to General Managers and ensures consistent execution of company standards across all stores.
The Area Manager drives sales, profitability, labor efficiency, food safety compliance, and guest experience outcomes while developing strong store-level leadership teams. This position is accountable for multi-unit performance, risk management, and execution of company strategy at the regional level.
What You'll Do:
- Oversee daily operations across multiple restaurant locations, ensuring consistent execution of brand standards and company policies.
- Conduct regular store visits to evaluate performance, identify operational opportunities, and support General Managers.
- Drive regional financial performance by managing sales, labor, food cost, and operating expenses.
- Review P&Ls and key performance metrics, coaching General Managers on financial performance and operational efficiency.
- Recruit, develop, coach, and retain General Managers and leadership teams through ongoing performance management and succession planning.
- Partner with People Operations on hiring, workforce planning, employee development, and staffing strategies.
- Ensure compliance with company policies, food safety standards, and all applicable federal, state, and local labor laws.
- Foster a strong guest experience by reinforcing service standards, operational excellence, and Springbone's culture across all locations.
- Support new store openings, training initiatives, and cross-functional projects with Facilities, Training, and People Ops.
Essential Functions:
- Travel regularly between assigned store locations.
- Stand, walk, and move throughout restaurant environments for extended periods.
- Analyze financial, operational, and performance data to support business decisions.
- Supervise, coach, and develop multiple General Managers and leadership teams.
- Exercise sound judgment and make independent decisions in a fast-paced environment.
- Work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
- Attend required meetings, trainings, and company events.
- Comply with all company policies and applicable federal, state, and local laws and regulations.
- Perform other duties as assigned.
Who You Are:
- 5–7 years of restaurant management experience required.
- Multi-unit leadership experience overseeing multiple locations required.
- Proven experience managing General Managers, driving financial performance, and achieving operational goals.
- Strong financial and operational acumen, with the ability to analyze P&Ls, labor, and food costs.
- Demonstrated success coaching, developing, and retaining high-performing leaders.
- Strong knowledge of wage and hour laws, labor compliance, and food safety standards.
- ServSafe certified (or able to obtain certification within the designated timeframe).
- Excellent leadership, communication, interpersonal, and decision-making skills.
- Highly organized, adaptable, and able to thrive in a fast-paced, high-volume environment.
- Passionate about hospitality, team development, and delivering an exceptional guest experience.
- Ability to lift up to 50 lbs.
What We Offer:
- Medical, Dental, and Vision Insurance
- 401(k) Program - Employer Match Up to 3.5%
- Commuter Reimbursement Benefits (Pre Tax- for Parking via Alice Transit)
- Referral Bonus Program
- Free Employee Meal
- Paid Time Off - Vacation & Sick
- Holidays Off (Thanksgiving Day, Christmas Eve, Christmas Day, New Years Day, Memorial Day, Juneteenth, July 4th, Annual Company Picnic, and Labor Day)
- Annual Bonus based on Employee & Company Performance
- Annual Compensation Review
- Growth Opportunities Within a Rapidly Expanding Company
We are looking forward to hearing from you!
Springbone Kitchen is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and will provide reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment, in accordance with applicable law.
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Food management: 5 years (Required)
- Multi Unit Management: 3 years (Required)
License/Certification:
Willingness to travel:
Work Location: In person
