Description:
Position
Seasonal Food and Beverage- Outside Services (Early May- Mid October)
Classification
Part-Time Seasonal, Hourly, Non-Exempt
Full-Time Seasonal, Hourly, Non-Exempt
Reports To
Food and Beverage Director
Job Summary
Promptly greet and provide an exceptional guest experience and hospitality at the assigned service location, Hours vary by rotating on-course locations and business levels.
Requirements:
Qualifications
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Must be 18 years of age
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Minimum 1 year of food and beverage experience
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Ability to work independently
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Experience with cash handling and Point of Sale System
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Basic understanding of liquor and beer
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Required to stand for long periods of time
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Capable of lifting 50 pounds
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General math, problem solving and decision-making skills
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Must be able to bend, squat, lift and raise as needed
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Must complete the Responsible Beverage Service Training Course
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Ability to obtain a bartender operating license
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Ability to communicate with guests and employees with a positive attitude
Responsibilities & Duties
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Check tee sheets and daily events Google Docs for direction and guest payment details
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Consult check lists to ensure all service areas opening and closing procedures are properly completed
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Ensure your location is cleaned, stocked and ready for service
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Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.
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Accurately prepare mixed drinks for guests while adhering to portion control standards put in place by management
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Ensure guests receive food and beverage in a timely manner
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Handle all payments accurately
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Effectively handle guest requests, complaints or problems with a positive attitude
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Be well-versed and prepared to communicate history, product offerings and services of Erin Hills
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Follow end of shift checklist to ensure all side work has been completed
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Ensure all radio communication is respectful, professional and courteous
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Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products
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Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
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Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA
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Follow guidelines and policies set forth by Erin Hills Employee Handbook
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Work outside in all weather conditions
