Job Overview
Join our dynamic team as a Front Counter Associate specializing in customer service and assistance with shipping, printing projects and much more.
Responsibilities
- Welcome customers with enthusiasm, providing exceptional service by assessing client needs and recommending optimal shipping, packaging and printing solutions
- Handle cash transactions accurately, including processing payments and giving correct change.
- Operate document services equipment, including copiers, fax machines, binding and laminating machines to produce high quality materials.
- Strong communication skills to interact positively with customers, team members and upper management.
- Manage daily retail operations, including processing transactions via computerized POS registers, balancing cash drawers and managing inventory.
- Must be able to lift a minimum of 40 lbs.
- Working directly with customers to navigate processing returns.
- Handle incoming and outgoing mail, managed private mailbox rentals, and organized secure storage for customer packages.
- Packing fragile items and processed shipments for domestic and international delivery, ensuring compliance with all safety and carrier regulations.
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
Work Location: In person
