Business Office Manager
Salemhaven Nursing & Rehabilitation Center | Salem, NH
Full-Time | Monday–Friday | Day Shift (40 hours/week)
Join Our Team
Salemhaven Nursing & Rehabilitation Center is seeking an experienced Business Office Manager to lead the daily financial operations of our skilled nursing facility. If you have a strong background in Medicare and Medicaid billing, revenue cycle management, and skilled nursing operations, we’d love to hear from you.
As a key member of our leadership team, you’ll oversee billing, collections, accounts receivable, financial reporting, and business office staff while ensuring compliance with state and federal regulations. This is an excellent opportunity for a motivated professional who enjoys problem-solving, building strong relationships, and making a meaningful impact in long-term care.
What You’ll Do
· Manage the day-to-day operations of the Business Office.
· Oversee Medicare, Medicaid, private pay, and third-party billing and collections.
· Monitor accounts receivable and maximize cash flow through timely billing and collections.
· Ensure accurate month-end financial reporting and reconciliation.
· Resolve complex billing and reimbursement issues.
· Maintain compliance with all federal, state, and payer regulations.
· Supervise and support Business Office and Reception staff.
· Review financial reports and communicate trends and concerns to leadership.
· Participate in Quality Assurance and Performance Improvement (QAPI) activities.
· Foster positive relationships with residents, families, insurance providers, and government agencies.
· Perform additional duties as assigned.
Qualifications
Required:
· Associate degree in Business, Accounting, Healthcare Administration, or related field (or equivalent experience).
· Minimum of 3 years of Business Office Manager experience in a Skilled Nursing Facility.
· Minimum of 3 years of Medicare and Medicaid billing experience.
· Minimum of 3 years of third-party billing and collections experience.
· Experience using PointClickCare (PCC).
· Strong knowledge of revenue cycle management and accounts receivable.
· Proficiency with Microsoft Office.
· Excellent organizational, communication, and leadership skills.
Preferred:
· Previous supervisory experience in a healthcare business office.
· Accounting and financial reporting experience.
Why Join Salemhaven?
At Salemhaven, we are committed to providing exceptional care for our residents while creating a supportive, collaborative workplace for our employees. We value integrity, teamwork, compassion, and professional growth.
Benefits
We offer a competitive benefits package including:
· 403(b) Retirement Plan with Employer Match
· Health Insurance
· Dental Insurance
· Vision Insurance
· Health Savings Account (HSA)
· Flexible Spending Account (FSA)
· Life Insurance
· Paid Time Off (PTO)
· Employee Referral Program
Schedule
· Monday–Friday
· 8-hour day shift
· Full-Time (40 hours per week)
Work Location
In Person
Salemhaven Nursing & Rehabilitation Center
Salem, New Hampshire
Salemhaven Nursing & Rehabilitation Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
