Certified Medical Assistant (CMA)
Job Description
Job Title: (Certified) Medical Assistant (CMA)
Department: Nursing
Job Summary
- The Certified Medical Assistant will provide clinical and administrative support in the medical office under the direction of a physician/office manager. The CMA is accountable for the delivery of patient care utilizing the nursing process within the standards, policies, procedures, and guidelines of the organization.
Job Qualifications (Knowledge, Skills, and Abilities)
- Graduate of an accredited School of Medical Assistance training.
- Must have a Certificate Medical Assistance License.
- Demonstrates effective interpersonal, verbal and written communication skills
- Current cardiopulmonary resuscitation certification desirable.
- Customer service-oriented attitude/behavior.
- Demonstrates skills and abilities in clinical and administrative areas, office lab testing, patient care skills, PFT, and EKG.
- Ability to work with limited supervision and to make decisions based on established policies and procedures.
Job Responsibilities
Essential Responsibilities:
- Assists physician with patient assessment, examinations, and treatments.
- Documents patient care observations and activities according to professional standards and procedures
- Thoroughly educates and explains procedures to patients and family members and assists them in coping with illnesses.
- Assists in emergency situations under the direction of the physician. Maintains confidentiality regarding patient and business functions of the center.
- Provides clinical telephone triage/communication as defined by protocol or physician instructions.
- Performs basic medical procedures to be performed under the supervision of a physician, e.g. lab draws, dressing changes, immunizations, medication injections/administration.
- Administers medications, according to the organization’s standards, policies, procedures, and/or guidelines.
- Sets up for various procedures and assists physicians with procedures.
- Maintains a clean, well-stocked patient care area, observing asepsis techniques and all other federal mandates, i.e., OSHA, CLIA, etc.
- Keeps all inventory records, logs, and maintains required records for CLIA including specimen, maintenance, daily, weekly and monthly logs.
- Performs CLIA waived tests, EKG's, Titmus's, Walking O2's, and other procedures within the practice.
- Obtains specimens (i.e. throat, urine, stool, wound, sputum and other body fluids), using proper technique, and following policy and procedure for labeling.
- Routes billing information as appropriate.
- Attends required in-service training (e.g., CPR, Safety, and Infection Control).
- Aids in identifying methods of improving patient care.
- Maintains continuing education units and keeps current on nursing practices.
- Demonstrates a positive customer service attitude/behavior.
- Completes all other duties as assigned.
Other Job Responsibilities:
- Maintains current knowledge and skills in clinical practice, attends required in-services and staff meetings, and promotes professional growth.
- Performs other duties and responsibilities as assigned.
- Maintains clean, safe, well-stocked nursing areas.
- Functions independently and assumes responsibility for actions in clinical procedures.
- Maintains current working knowledge of business office protocol/procedures.
- Responsible for compliance with Organizational Integrity through raising questions and by promptly reporting actual or potential wrongdoing.
- Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues. Adheres to established policies and procedures, which may include wearing of personal protective equipment.
- Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities.
Job Type: Full-time
Medical Specialty:
Work Location: In person
