Key Responsibilities
- Accompany providers during patient visits and accurately document patient
encounters in the electronic medical record (EMR) in real time.
- Record the patient's history of present illness (HPI), review of systems (ROS),
physical examination findings, assessment, treatment plan, and follow-up
instructions as directed by the provider.
- Document laboratory, imaging, and diagnostic test results within the patient's medical record.
- Enter orders for laboratory tests, diagnostic procedures, referrals, and medications as instructed by the provider.
- Process prescription refill requests in accordance with provider instructions.
- Accurately enter billing information based on the services provided during the
patient visit.
- Prepare patients for examination by obtaining appropriate information and ensuring
examination rooms are ready for use.
- Maintain exam rooms by stocking supplies, preparing equipment, and ensuring a
clean, organized clinical environment.
- Assist providers during examinations, procedures, and patient treatments as
appropriate.
- Observe, document, and communicate patient concerns or changes in condition to the provider.
- Educate patients on prescribed medications, diagnostic procedures, treatment
plans, and wellness recommendations as directed by the provider.
- Instruct patients on specimen collection and preparation for diagnostic testing
when appropriate.
- Maintain accurate, timely, and complete patient records in compliance with
practice standards.
- Coordinate multiple patient encounters efficiently while maintaining accuracy and
attention to detail.
- Report malfunctioning medical equipment or safety concerns to the appropriate
supervisor.
- Follow OSHA, HIPAA, infection control, and all applicable healthcare regulations
and company policies.
- Collaborate effectively with physicians, clinical staff, and administrative team
members to ensure efficient patient care.
- Maintain strict confidentiality of all patients, employees, and organizational
information.
- Perform additional clinical and administrative duties as assigned to support
practice operations.
Required Qualifications
- High school diploma or equivalent required.
- Minimum of one (1) year of experience using an Electronic Medical Record (EMR)
system.
- Strong knowledge of medical terminology, anatomy, and physiology.
- Excellent written documentation and typing skills.
- Strong organizational and time management abilities.
- Ability to multitask and prioritize responsibilities in a fast-paced healthcare
environment.
- Excellent verbal and written communication skills.
- Strong attention to detail with a high level of accuracy.
- Proficiency with Microsoft Office and electronic medical record systems.
- Ability to work independently while contributing effectively as part of a
multidisciplinary healthcare team.
Preferred Qualifications
- Previous experience as a Medical Scribe, Medical Assistant, or in a clinical
healthcare setting.
- Certified Medical Assistant (CMA) certification preferred but not required.
- Familiarity with medical coding, billing documentation, and healthcare
administrative workflows.
- Basic Life Support (BLS) certification preferred.
Knowledge, Skills & Competencies
- Strong clinical documentation skills.
- Thorough understanding of HIPAA, OSHA, and patient confidentiality requirements.
- Ability to maintain professionalism under pressure.
- Excellent critical thinking and problem-solving skills.
- Strong interpersonal and customer service skills.
- Ability to adapt quickly to changing priorities.
- Commitment to deliver compassionate, patient-centered care.
Benefits
- Professional Development Opportunities
Integrated ENT Allergy & Immunology is an Equal Opportunity Employer
