About Us
Kessep Dermaceuticals is a U.S.-based manufacturer focused on private and white-label skincare and personal care products. With over 30 years of experience, we specialize in creating high-quality, custom formulations for a wide range of products, including skincare, haircare, and spa treatments. Our team is committed to delivering reliable, innovative solutions using premium ingredients, with options that align with modern standards such as vegan and cruelty-free formulations. We maintain a dynamic, fast-paced work environment that supports efficiency, collaboration, and consistent growth.
Overview
We are seeking a highly adaptable and self-driven individual to join our team in a dual-function role. This position blends front desk responsibilities with high-level administrative support for our VP of Operations. The ideal candidate thrives in a fast-paced environment, can pivot between tasks with ease, and takes initiative without the need for close supervision.
Key responsibilities
Front desk (30%)
- Warmly greet and welcome clients, visitors, and vendors upon arrival
- Direct guests to the appropriate staff member, room, or department in a professional manner
- Manage incoming calls and correspondence, routing as appropriate
- Maintain a clean, organized, and welcoming front desk area
Administrative support (70%)
- Provide direct administrative support to the VP of Operations, including scheduling, correspondence, document management, and coordination of meetings and operational tasks
- Prepare reports, presentations, and spreadsheets using Microsoft Office (Word, Excel) and Google Sheets
- Track action items, deadlines, priorities, and internal records to support production, shipping, and order management
- Assist with production plan execution, including order tracking, batch planning, label/component coordination, shipping documentation, and vendor communication
- Maintain organized files and support operational documentation, including customer-supplied items, vendor orders, shipment records, SOP administration, and customer complaint follow-up
- Move fluidly between tasks and locations as operational needs demand
Qualifications
Required:
- Bilingual (Spanish and English)
- Proficiency in Microsoft Word and Excel
- Strong verbal and written communication skills
- Ability to work independently with minimal supervision
- Excellent organizational and multitasking abilities
- Professional, polished demeanor with clients and visitors
- Comfortable working in and around a manufacturing/warehouse environment
- Willingness to be highly mobile across the facility
Preferred
- Experience with Google Sheets and Google Workspace
- Background supporting operations or executive-level staff
- Experience in a manufacturing, CPG, or personal care industry setting
- Prior front desk or client-facing experience
Schedule:
- Monday- Friday
- 7:30am - 4:00pm.
Pay Range:
- $18.00–$22.00 per hour, based on experience and qualifications.
Pay: From $18.00 per hour
Work Location: In person
