AMERICAN HEALTH SERVICES, LLC
We are an accredited substance abuse treatment provider.
Join our mission to provide substance use disorder services for the purpose of improving quality of life, instilling hope, and helping all people reach their full potential.
Motto: Patient’s Come First
Guiding Principal: Our clinic provides an environment enabling physicians, counselors, patients, and all staff members to work as a team with mutual respect and dignity throughout the recovery process.
If you are looking for an opportunity to thrive in a motivating, challenging, and diversified work environment where you can express your creativity, we invite you to connect with our company. We are a company of second chances and encourage everyone to apply and join our amazing team.
Title: Clinic Manager Assistant
Location: Palmdale, CA 93550 : 2720 Palmdale Blvd STE 128-129
Reports To: Program Director/Clinic Manager
Time/Status: Regular/Full Time
Schedule: 6am - 2:20pm Monday through Friday
Clinic Manager Assistant – Substance Use Disorder (SUD)
We are seeking a highly organized, professional, and dependable Clinic Manager Assistant to support the Clinic Manager in overseeing the daily operations of a Substance Use Disorder (SUD) treatment clinic. This position plays a key role in ensuring clinic compliance, operational efficiency, staff coordination, patient satisfaction, and adherence to healthcare regulations.
The ideal candidate is detail-oriented, capable of multitasking in a fast-paced healthcare environment, and demonstrates strong leadership, communication, and administrative skills.
Key Responsibilities
- Assist the Clinic Manager with daily clinic operations and administrative oversight
- Support implementation and enforcement of clinic policies and procedures
- Coordinate employee schedules and staffing needs
- Assist with hiring, onboarding, orientation, and training of new staff
- Maintain employee files, health records, and compliance documentation
- Monitor compliance with OSHA, HIPAA, CDPH, and company policies
- Support employee evaluations, coaching, corrective actions, and disciplinary processes
- Review and approve employee timecards for payroll processing
- Help maintain accurate patient records and ensure timely submission of referrals and medical records
- Ensure patient areas remain clean, organized, and professional
- Monitor clinic inventory and maintain supply levels using First-In, First-Out (FIFO) procedures
- Coordinate equipment maintenance and repairs
- Support billing processes and insurance contract compliance
- Conduct clinic audits, safety drills, and incident reporting
- Assist with staff meetings, agendas, and communication between employees and leadership
- Collect and monitor patient co-pays and share-of-cost payments
- Perform additional duties assigned by clinic leadership
- Partial patient caseload
Qualifications
- Bachelor’s degree preferred (or equivalent experience in healthcare administration or management)
- Certified Substance Abuse Counselor required!
- Previous medical office or healthcare management experience preferred
- Experience in behavioral health or SUD treatment settings is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational, leadership, and problem-solving skills
- Knowledge of medical billing and insurance payers including Medicare, Medicaid, PPO, HMO, and POS plans
- Understanding of California labor laws and healthcare compliance regulations
- Familiarity with OSHA, HIPAA, and CDPH standards
Desired Skills & Attributes
- Professional appearance and demeanor
- Excellent communication and customer service skills
- Strong time management and multitasking abilities
- Ability to maintain confidentiality and handle sensitive information
- Team-oriented with strong interpersonal skills
- Experience managing employee relations and workplace issues professionally and fairly
- Exceptional telephone etiquette and professionalism
Physical Requirements
- Ability to stand and walk consistently throughout the workday
- Ability to lift up to 30 pounds
- Ability to work in a fast-paced clinical environment
Why Join Us?
- Meaningful work helping individuals in recovery
- Collaborative and supportive team environment
- Opportunity for professional growth within behavioral healthcare
- Competitive compensation based on experience
We are committed to providing compassionate, high-quality care while maintaining the highest standards of compliance and professionalism. If you are passionate about healthcare operations and making a difference in the lives of others, we encourage you to apply.
Salary
Range: $26-$28 hour
Negotiable depending upon degree of experience, knowledge, skill, ability, and qualifications.
Benefits
Benefits will be discussed as part of the interview process.
- Health Insurance
- Life Insurance
- Retirement
- Holidays and PTO
Pay: $26.00 - $28.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
