Overview:
Perched on the shores of Lake Michigan, Inn at Bay Harbor is one of Boyne Resorts' signature properties — a destination unlike any other in Northern Michigan.
We're hiring a Room Attendant to help keep our guest rooms, cottages, and grounds spotless and welcoming. This role is open as either part-time or full-time, and we offer year-round scheduling with flexibility built in. Full-time team members also receive a full benefits package, including medical, dental, and vision coverage.
Boyne Resorts takes care of its people. Year-round, full-time staff enjoy:
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Complimentary Ski and Golf Passes — for you and your family
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Adventure Center access at both Boyne Mountain and The Highlands, on us
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Restaurant discounts of up to 50% across Boyne Resorts locations
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30% savings on spa services at Inn at Bay Harbor and Boyne Mountain
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Complimentary entry to Avalanche Bay Water Park
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Special lodging rates for your friends and family
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Support for continuing education through tuition reimbursement
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Generous PTO and sick leave
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Comprehensive health, dental, and vision plans
If you take pride in creating a clean, comfortable space for guests, we'd love to have you on our team.
Responsibilities:
- Review daily reports for vacant rooms needing priority cleaning and upcoming checkouts to plan your workflow.
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Walk through rooms, hallways, and lobby areas to identify and report any maintenance issues to your supervisor.
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Swap out used linens and amenities, restock room supplies, and gather soiled items for laundering.
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Clean and replace worn or dirty items throughout guest rooms.
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Thoroughly sanitize kitchenette and bathroom surfaces.
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Vacuum, sweep, and buff flooring as needed.
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Deep-clean carpets, rugs, upholstery, and curtains.
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Remove dust from furniture, fixtures, and equipment.
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Wipe down walls, ceilings, trim, windows, doors, and sills.
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Empty trash bins and reline as needed.
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Tidy and maintain outdoor patio spaces and furnishings.
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Follow the room-by-room cleaning checklist and inspect finished work against quality standards.
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Monitor supply levels and restock housekeeping carts and closets accordingly.
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Maintain organization and cleanliness in utility and storage areas.
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Take on additional projects as assigned by management.
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Assist guests promptly with requests for extra supplies or information.
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Communicate any significant issues or concerns to your supervisor without delay.
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Keep your personal workspace clean and well-organized.
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Support fellow room attendants across other areas of the resort as needed.
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Finish assigned sections within the designated time and log completed work accurately.
Qualifications:
- Heavy lifting is required, up to and including 50 lbs
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Applicants must be at least 18 years old
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Must be available weekends, weeknights, and holidays
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Long periods of standing required
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Team player attitude expected
