Overview
Join our team as a White Glove Technician, where your expertise will elevate the customer experience by providing top-tier, personalized technical support and equipment installation. In this role, you will deliver seamless, professional service directly at our clients’ locations, ensuring their equipment functions flawlessly and meets all regulatory standards. Your technical prowess and attention to detail will help us build lasting relationships and uphold our reputation for excellence in field service.
Responsibilities
- Perform precise installation, calibration, and maintenance of complex biomedical and electronic equipment at client sites, ensuring adherence to OEM (Original Equipment Manufacturer) specifications and ISO standards.
- Conduct electrical diagnostics and troubleshooting on electro-mechanical components, utilizing schematics and electrical schematic reading skills to identify issues accurately.
- Use hand tools and specialized test equipment to repair, calibrate, and optimize equipment performance in compliance with biomedical regulatory standards.
- Read and interpret electrical schematics, technical manuals, and engineering troubleshooting guides to resolve issues efficiently.
- Execute preventive maintenance routines and perform repairs on medical devices (DME - Durable Medical Equipment) while maintaining detailed records in CMMS (Computerized Maintenance Management System).
- Collaborate closely with clients to deliver exceptional customer service, ensuring their needs are met with professionalism and technical expertise.
- Follow strict safety protocols aligned with ISO standards and biomedical regulations to protect both the technician and the client’s environment.
Qualifications
- Proven experience in field service roles involving biomedical or electronic equipment repair and maintenance.
- Strong mechanical knowledge paired with electrical diagnostics skills.
- Familiarity with OEM equipment specifications, schematics reading, calibration procedures, and electro-mechanical troubleshooting.
- Ability to operate hand tools effectively and interpret electrical schematics accurately.
- Experience working within ISO standards and biomedical regulatory compliance frameworks.
- Knowledge of CMMS software for work order management and documentation.
- Excellent communication skills to explain complex technical issues clearly to clients and team members.
Join us if you’re passionate about delivering exceptional technical service with precision, professionalism, and a proactive attitude!
Pay: $150.00 - $275.00 per day
Benefits:
- Employee assistance program
- On-the-job training
- Tools provided
Experience:
- Driving Box Truck Driving: 1 year (Required)
- Furniture Delivery : 1 year (Preferred)
License/Certification:
- Drivers licences (Required)
Work Location: On the road
