Job Summary
Join our dynamic team as a Budtender, where your passion for cannabis and exceptional customer service will create a welcoming and educational environment for our guests. In this role, you will provide expert guidance on product selection, educate customers about different strains and consumption methods, and ensure a seamless retail experience. Your enthusiasm and knowledge will help foster trust and loyalty, making each visit memorable and positive. This is an exciting opportunity to be at the forefront of the evolving cannabis industry while supporting customers in making informed choices.
Duties
- Greet customers warmly and assist them in selecting products tailored to their needs and preferences
- Educate customers on product features, effects, consumption methods, and proper usage through engaging product demos
- Manage retail sales transactions accurately using POS (Point of Sale) systems, including cash handling and credit card processing
- Upsell complementary products to enhance customer satisfaction and increase sales opportunities
- Maintain organized merchandising displays and ensure products are stocked, rotated, and presented attractively
- Conduct inventory checks, stock replenishment, and assist with product ordering to keep shelves well-stocked
- Provide exceptional customer service by answering questions via in-store interactions or over the phone with professional etiquette
- Assist with supervising staff or training new team members as needed, fostering a collaborative team environment
Skills
- Proficiency with POS systems and retail sales transactions
- Previous supervising or leadership experience in retail or hospitality settings
- Ability to conduct engaging product demos confidently and clearly explain product benefits
- Bilingual skills are a plus to serve diverse customer bases effectively
- Excellent phone etiquette combined with strong communication skills for both in-person and remote interactions
- Skilled in upselling techniques to maximize sales while ensuring customer satisfaction
- Knowledge of merchandising, stocking procedures, and retail math for accurate inventory management
- Experience with cashiering, cash handling, and basic math skills for daily operations
- Strong customer service orientation with the ability to handle inquiries professionally and courteously
- Prior grocery store or retail experience is advantageous for understanding fast-paced environments
Join us to be part of a vibrant team dedicated to delivering top-tier service while advancing your career in a rapidly growing industry. Your expertise will help shape memorable experiences for our valued customers!
Pay: $12.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
