Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, managing patient interactions with professionalism and warmth. Your energetic approach will ensure smooth clinic operations, from appointment scheduling to insurance verification, all while providing exceptional patient service. If you thrive in a fast-paced environment and are passionate about healthcare support, this is the perfect opportunity to make a positive impact in patients’ dental journeys.
Duties
- Greet patients warmly and manage front desk operations with enthusiasm and professionalism
- Schedule appointments efficiently using dental practice management software such as Open Dental
- Verify insurance coverage and benefits, including Medicare, Medicaid, and private plans
- Manage medical billing and collections, including CPT coding, ICD-10/ICD-9 coding, and documentation review
- Maintain organized dental records and ensure compliance with HIPAA regulations for patient confidentiality
- Answer multi-line phone systems promptly with excellent phone etiquette, addressing patient inquiries and appointment requests
Requirements
- Proven experience as a Dental Receptionist with clinic or dental office experience
- Strong computer skills including proficiency in Microsoft Office, dental practice management software (Dentrix, Eaglesoft, Open Dental)
- Knowledge of medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and insurance verification processes
- Excellent customer service skills with a friendly demeanor and effective communication abilities
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Bilingual abilities are a plus to serve diverse patient populations
- Prior experience with Dental billing, documentation review, health information management, and office management is highly desirable
Join us to be part of a dedicated team committed to delivering outstanding dental care! We value energetic professionals who bring enthusiasm and precision to their work. This paid position offers an exciting opportunity to grow your career in healthcare administration while making a real difference in patients’ lives.
Pay: $24.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
