Join a Team That Values Stewardship, Stability & Solutions
Are you someone who enjoys helping people, staying organized, and problem solving? Do you thrive in a fast-paced environment where every day brings new opportunities to make a difference?
We are looking for a Customer Care Representative (CCR)/Dispatcher who is passionate about delivering exceptional customer service while supporting our field technicians and office team. This is more than an administrative role – it’s an opportunity to build relationships, solve problems, and help our customers receive outstanding service.
What You’ll Do:
As our Customer Care Representative, you will:
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Answer incoming customer calls with professionalism and empathy.
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Schedule and coordinate service appointments.
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Dispatch technicians efficiently to meet customer needs.
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Communicate updates between customers and field staff.
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Maintain accurate customer records and work orders.
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Follow up on completed services and customer concerns.
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Help keep daily operations running smoothly through organization and teamwork.
What We’re Looking For
Our ideal candidate is:
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Friendly, positive, and customer-focused.
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Organized with excellent attention to detail.
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Able to multitask in a fast-paced environment.
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A strong communicator, both verbally and in writing.
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Comfortable using computers and scheduling software.
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Dependable, professional, and accountable.
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A team player who enjoys helping others succeed.
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Customer service, dispatching, or office administration experience is preferred, but we’re willing to train the right person with the right attitude.
Our Core Vales:
Stewardship:
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We take ownership of our work, treat people with respect, and use our time and resources wisely.
Stability:
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We build trust through consistency, dependability and professionalism.
Solutions:
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We approach every challenge with a positive attitude, collaborate with others, and look for the best outcome for our customers.
Why You’ll Love Working Here:
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Supportive, team-oriented culture.
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Opportunity to make a meaningful impact every day.
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Stable, growing company.
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Ongoing learning and professional development.
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A workplace where our values guide how we serve our customers and one another.
If you’re looking for more than just a job-if you’re looking to be part of a team that values integrity, reliability and problem-solving-we’d love to hear from you.
Apply today and become part of a team committed to Stewardship, Stability and Solutions.