Servers are responsible for providing exceptional customer service by creating a welcoming dining experience for every guest. This includes taking food and beverage orders, delivering meals accurately and efficiently, maintaining a clean dining area, and ensuring guests leave satisfied. Servers are expected to be knowledgeable about the menu and work as part of a team to provide outstanding hospitality.
Essential Duties and Responsibilities
- Welcome and seat guests in a friendly and professional manner when needed.
- Present menus and answer questions about menu items, daily specials, and beverages.
- Take accurate food and beverage orders using the restaurant's POS system.
- Serve food and beverages promptly and accurately.
- Check on guests throughout their meal to ensure satisfaction.
- Refill beverages and respond promptly to guest requests.
- Process guest payments accurately and return correct change when applicable.
- Maintain a clean and organized dining room, server stations, and beverage stations.
- Complete assigned opening, running, and closing side work.
- Assist with setting and clearing tables.
- Follow all food safety, sanitation, and alcohol service regulations.
- Work cooperatively with kitchen staff, bartenders, hosts, and fellow servers.
- Report guest concerns or complaints to management promptly.
- Maintain a positive attitude and professional appearance at all times.
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
