Job Description
Harmony Pet Clinic is a fun and progressive place to work. We are looking for an experienced receptionist who is compassionate, love pets and cares to give an excellent customer service. You will have a very significant role in communicating with clients and team members.
Experience:
· Minimum 1 year experience as veterinary receptionist.
General Requirements:
· Empathetic, loving and genuinely enjoys working with animals and is able to deal with them even when they are stressed, ill or in pain.
· Can stay calm and efficient during a medical crisis and upset clients.
· Is able to work effectively and follow directions.
· Is experienced in the teamwork approach and works well with all hospital staff members.
· Has excellent client communication skills and professional attitude.
· Working conditions: May be exposed to unpleasant odors, noises and animal stools. May be exposed to bites, scratches and contagious diseases.
Job Responsibilities:
- Welcomes and provides compassionate care to patients/clients.
- Maintains harmonious, cooperative relationships with other employees.
- Performs all duties in accordance with hospital medical policies and procedures.
- Prepares and maintains clean exam rooms and reception area.
- Prepares medical chart for future appointments, takes weight, admits and discharges patients.
- Process payment, make appointments, send text and phone call reminders, update reminders/records.
- Great with computer, typing and phone skills.
- Assists other staff members as required, willing to learn in other areas of veterinary clinic.
- May assist in restraining pets when necessary. (we work with companion animals: cats and dogs)
- Spanish Speaker a plus.
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
Experience:
- Veterinary experience: 1 year (Required)
- Customer service: 2 years (Required)
Shift availability:
Work Location: In person
