Job Description: Outside Group Sales Representative
Position Overview:
The Outside Group Sales Representative will be responsible for generating & booking group sales for
Victory Casino Cruises. This role involves identifying and securing group leads such as —birthday
parties, social organizations, anniversaries, bachelor/bachelorette parties, family reunions, holiday
celebrations, and retirement community outings, among others—to enjoy a day or night of gaming and
food and drinks aboard our 5-6 hour cruises on the Atlantic Ocean. The role requires strong sales and customer
relationship management skills, as well as experience with group bookings and contract negotiations. This
is an outside sales position.
Key Responsibilities:
1. Lead Generation and Follow-Up
o Pursue self-generated group sales leads
o Develop and maintain relationships with clients to ensure repeat business and customer
satisfaction.
o Tailor packages to meet client needs and enhance the group's experience
2. Sales Strategy and Execution
o Develop and execute group sales strategies aimed at various markets, such as social
organizations, corporate events, retirement communities, etc.
o Present and sell tailored group packages, including gaming, dining, and transportation
options
o Coordinate transportation options as needed, ensuring seamless service from booking
through boarding
3. Contract Management and Negotiation
o Oversee contract negotiations for group sales, ensuring favorable terms for the company
and clarity for clients
o Work with internal teams to ensure compliance with all contractual obligations
o Maintain accurate records of all bookings, contracts, and client communications
4. Collaboration and Coordination
o Coordinate with onboard teams to ensure smooth and enjoyable group experiences,
including any special requests
o Work closely with the internal team on manifest counts and any changes that occur
o Collect and analyze feedback to continually improve group packages and sales strategies
5. Retention and Client Relationship Management
o Develop and implement customer retention strategies to encourage repeat bookings and
referrals
o Maintain regular communication with clients before and after bookings to foster long-
term relationships
6. Reports
o Provide weekly sales reports to CEO
Qualifications:
- 5+ years of experience in sales
- Proven track record of meeting or exceeding sales goals
- Excellent negotiation skills with a strong understanding of contracts and terms
- Strong organizational and communication skills, with attention to detail
- Must have a 4 Year College Degree
Preferred Skills:
- Knowledge of sales
- Familiarity with customer relationship management
- Experience with group transportation logistics
- Computer proficient
Must Be Proficient In:
- Microsoft Word
- Microsoft Excel
- Google Drive
Benefits:
This position provides a base salary plus commission, health benefits, paid time off, and the chance to
work in a dynamic and exciting environment. This role is ideal for someone passionate about hospitality,
sales, and delivering memorable group experiences on the open seas. This is an outside sales position.
ABOUT VICTORY CASINO CRUISES
Victory Casino is Florida's most authentic Las Vegas-style casino experience! Featuring five and six-hour
cruises departing from Port Canaveral, they sail twice a day, Tuesdays through Sundays.
Victory Casino has over 600 of the latest slot machines and 27 of the best LIVE table games such as
Blackjack, Craps, Roulette, 3 Card Poker, Ultimate Texas Hold'Em, Let It Ride and EZ Bac. Plus, Bingo
and a Sportsbook!
Enjoy superb food in the Atlantic Café and the drinks are FREE while gaming!
For more information, visit www.VictoryCasinoCruises.com. Located at 180 Christopher Columbus
Drive, Terminal B-2, Port Canaveral, Florida.
