As the front-line representative of the SERVPRO® brand, the Assistant Construction Project Manager demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Summary
The Assistant Construction Project Manager is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
Primary Responsibilities
- Compile and resolve punch list items
- Perform final walk-through with customer
- Secure a signed Completion of Completion and Certificate of Satisfaction from customer
- Conduct pre-construction meeting with customers
- Provide project updates (daily narrative) to customers and clients
- Schedule all subcontractors and material suppliers
- Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
- Document all project activities in the job file in WC 2.0
- Set expectations on a project-by-project basis
- Maintain quality standards through site inspections
- Provide evaluation and rating of all vendors and subcontractors
- Coordinate inspections with local jurisdictions
- Ensure material suppliers deliver exactly what was purchased
- Ensure subcontractors complete all work in accordance with their purchase orders
- Validate schedule and progress
- Identify areas outside of contracted scope of work
- Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator
Education and Experience Requirements
- Superb customer service track record
- Effective written and oral communication
- Experience in restoration and/or construction preferred
Physical and Work Environment Requirements
- Walking and/or standing throughout the day
- Frequent driving and sitting
- Occasionally climbing ladders
- Occasionally exposed to extreme conditions such as heat
- The noise level at individual jobsites can be loud
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working Monday–Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
