Position Summary
This position provides opportunity to gain knowledge regarding Loan Servicing, Operations, and Collections aspect of the Manufacture Housing Industry.
Essential Duties & Responsibilities:
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Provide excellent customer service
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Answer customer calls/inquiries
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Take payments over the phone
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Handle customer/client correspondence and all information requests
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Support various departments within Loan Servicing Team
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Assist with Loan Research
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Review and submit Loan Maintenance Requests
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Other duties as assigned
Qualifications:
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High School Diploma or GED
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Some College preferred
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Bilingual in Spanish - required
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Proficient with MS Office (Excel and Word)
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Excellent organizational skills
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Excelling communication skills - both oral and written
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Collection knowledge a plus
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Manufactured housing knowledge a plus
