The Agency Houston is looking for a polished and organized Agent Experience Manager to support our top producing luxury real estate brokerage. For this role, self motivation, organization and time management are key. You prioritize tasks with ease in a fast-paced environment and have been praised for staying ahead of your leaders. You are positive, optimistic and a motivating force for your team. You thrive in a multifaceted role with operations and leadership responsibilities.
This is a full time in-office position with work days and hours are Monday-Friday 8:30am-5pm with very occasional evenings/weekends for team events or vacation coverage. Salary is dependent on experience and benefits are: paid time off, sick days and paid holidays.
Agent Experience Manager Primary Responsibilities
Team Leadership & Agent Support
- Maintain strong relationships with agents to ensure productivity and retention
- Lead onboarding and training for new agents
- Provide ongoing guidance, accountability, and operational support
Office & Operations Management
- Manage communications and protect leadership’s time
- Coordinate supplies, signage, marketing materials, gifts, etc.
- Maintain a professional, organized, client-ready office environment
- Run errands as needed
Transaction & Listing Coordination
- Manage all aspects of transactions from contract to close
- Track deadlines, documents, and compliance requirements
- Coordinate with title companies, vendors, and clients
- Ensure smooth execution of listing and closing processes
Database & Systems Management
- Input contacts, lead sources and transaction details
- Oversee pending tasks
- Update transaction spreadsheets and sales boards
Accounting & Compliance Support
- Prepare commission breakdowns and track payouts
- Support basic accounting functions (preferred experience)
- Maintain compliance with brokerage and regulatory standards
Agent Experience Manager Requirements
- Active Texas real estate license
- 5+ years of real estate experience
- Office/team management or high level support experience
- Strong tech savvy and ability to learn and teach new software
- Experience with Google Workspace, SkySlope, SkySlope Books preferred
- Excellent communication and phone skills
- Highly professional appearance and demeanor (we are a business attire office)
- Vehicle, smartphone and computer (Mac preferred)
- Bachelor’s degree preferred
- Ability to pass drug screening and background check
Company Information - The Agency Houston
The Agency Houston opened the first office of the iconic real estate brand in the Houston Metro Area and is an official franchise for The Agency of Beverly Hills, California. A global luxury boutique brokerage, The Agency has over 160 offices in 15 countries.
Learn more at: https://www.theagencyre.com/agent-team/the-sansone-group
Pay: From $60,000.00 per year
Benefits:
Experience:
- Real Estate : 5 years (Preferred)
License/Certification:
- Real Estate License (Preferred)
Ability to Commute:
- Sugar Land, TX 77478 (Required)
Work Location: In person
