COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
ABOUT THE ROLE:
The Clinical Supervisor is responsible for providing clinical services to Community Health patients and providing clinical oversight to a team of approximately 4 (and growing) licensed and unlicensed pediatric providers and interns in the Behavioral Health Department.
Patient services include psychosocial assessments; individual psychological assessments; individual, group and family therapy; participation on interdisciplinary treatment teams; understands relevant community resources, insurance, regulatory, and legal system issues relevant to the care of patients in an outpatient setting.
Supervisor services include providing clinical oversight and case reviews; supervise staff hours for licensure; ensure compliance with Federal, State and Agency regulation compliance; facilitate agency trainings; participate in the establishment / revision of agency policies, assist the Manager of the Behavioral Health with program planning, implementation and evaluation activities; participates in community outreach activities and other duties as assigned.
FUNCTIONS OF THE POSITION:
1. Provide Outpatient Psychological Services in an Outpatient Primary Care Setting
- Diagnostic evaluations.
- Individual and group psychotherapy.
- Written diagnostic and evaluation reports
- Consultation with primary care physicians and other providers
- Maintain established productivity standards.
- Communicate with referral sources
- Ensure appropriate referrals.
- Other duties as necessary to support the operation of an outpatient psychology clinic.
- Make collateral contact with the primary care physician of all outpatients.
- Facilitate referral to alternative or additional providers as clinically appropriate.
- Provide 16 hours of direct, billable services per week, per full time, billable service hours will depend on other leader duties.
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Document Professional Activity
- Provide clear, accurate and through assessments, treatment plans/progress notes.
- Process timely mandated abuse/neglect reports.
- Prepare patient profiles for alternative care placements, as well as documentation required for swing bed programs.
- Assist patients/families with referral forms/applications for community services and resources.
- Complete all required meeting logs and statistics.
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Collaborate with interdisciplinary team
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Clearly communicates the social work role with healthcare team and actively participates in team planning for patient care.
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Participates in development of care maps or other programs/projects that maximize continuing care efficiencies and effective outcomes.
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Provides social work consultation on request and coordinates closely with other area social and health agencies on patients’ behalf
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Provide employee assistance on request.
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Be an advocate for patients the needs of the organization.
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Professional behavior and development
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Maintains principles of the organization’s values.
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Identifies personal and professional goals.
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Pursues continuing education relevant to career goals.
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Abides by the profession's code of ethics and conduct.
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Provides education on patient rights and responsibilities.
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Participates in hospital-wide committees, initiatives, and projects.
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Provides community services and education.
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Conducts self in a professional manner with patients, families, RRMC and community colleagues.
Provide Information/Referral Services for Community Resources
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Maintain constant awareness of area resources, eligibility criteria, and updates on changes in these services.
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Participate in community-based initiatives relevant to work assignment.
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Keeps updated on out-of-area resource information relevant to patient need.
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Liaisons to legal, licensing and protection agencies
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Advocates for system change to improve continuing care outcome.
Participates in Required Departmental Activity
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Regularly attends required staff meetings, supervision and related projects or committee meetings.
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Completes work as assigned
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Completes daily statistics in timely and accurate way.
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Participates in coverage of peers and on-call system.
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Demonstrates collegiality and commitment relevant to the department’s mission.
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Provide Behavioral Health case consultation to all locations as needed
Pediatric Clinical Supervisor role and responsibilities
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Weekly supervision for all rostered pediatric psychotherapists, monthly for licensed and interns
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All submissions of hours for master program & internships
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OPR submissions for licensure
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Completing Bi Annual reviews/ 90-day reviews for the pediatric psychotherapists
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Onboarding/ training new pediatric staff who come on
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Spearheading the internship program with CHCRR
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Holding a caseload of 16 patients and productivity standards of 16 scheduled/ 14 billed weekly
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Completing quarterly chart audits for pediatric psychotherapists
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Reviewing and monitoring productivity standards and panel reports for all pediatric psychotherapists
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Attending internal and external meetings to represent BH programs
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Monitoring competencies/ training requirements
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Conducting interviews and hiring of Pediatric Psychotherapists
OTHER DUTIES:
Clinical and Administrative Duties
- Attend leader and other relevant agency meetings.
- Coordination of behavioral health processes, liaison between behavioral health and CHCRR administration.
- Coordinate referral process at all sites to improve process and productivity.
- Work with billing department to ensure services are being billed correctly.
- Implement behavioral health services into the EMR.
- Provide supervisory support and back-up to behavioral health crisis team.
- Monitoring the quality of behavioral health services.
- Develop ways to create new behavioral health services
- Develop standardized behavioral health policies and procedures.
- Oversee staff training and training allowance.
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Other duties as assigned
SKILLS REQUIRED FOR SUCCESS:
