Front Desk Receptionist
Company Description
ROOSEVELT 26 DENTISTRY P.C. is a busy and growing dental practice located in the heart of Corona, Queens. We are committed to providing high-quality, patient-centered care to our diverse community while creating a welcoming and supportive experience for every patient who walks through our doors.
Our team is built on professionalism, teamwork, respect, and excellent customer service. We believe in fostering a positive work environment where employees can develop new skills, grow professionally, and make a meaningful impact on the lives of our patients.
If you're looking for an opportunity to join a friendly, fast-paced healthcare team that values your contributions, we'd love to meet you.
Role Description
We are seeking a reliable, friendly, and organized Front Desk Receptionist to join our team. This is a full-time, on-site position located in Corona, New York.
As the first point of contact for our patients, you will play a key role in creating a positive experience while helping maintain efficient daily office operations.
Responsibilities
- Greet patients warmly and professionally upon arrival.
- Check patients in and out and verify demographic information.
- Answer and direct incoming phone calls.
- Schedule, confirm, and manage patient appointments.
- Assist patients with general questions regarding office procedures.
- Process patient intake forms and maintain accurate records.
- Collect co-pays and payments as directed.
- Assist with basic insurance inquiries and direct billing questions to the appropriate team member.
- Perform clerical duties, including filing, scanning, data entry, and document management.
- Support the clinical team and contribute to smooth daily office operations.
Qualifications
- Strong customer service skills with a patient-focused attitude.
- Excellent verbal and written communication skills.
- Professional phone etiquette and interpersonal skills.
- Strong organizational skills and attention to detail.
- Basic computer proficiency and data entry experience.
- Ability to multitask in a fast-paced office environment.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- Previous dental, medical, or healthcare front desk experience is preferred but not required.
- High school diploma or equivalent required.
- Bilingual (English/Spanish) is a plus.
Why Join Us?
- Competitive compensation
- Stable full-time position
- Supportive and friendly team environment
- Opportunities for professional growth and development
- Convenient Queens location
- The opportunity to make a positive impact on patients every day
We are looking for someone who enjoys helping people, thrives in a team environment, and takes pride in delivering excellent customer service. If that sounds like you, we encourage you to apply today.
Pay: $17.00 - $25.00 per hour
Work Location: In person
