Job Posting for Case Manager – Social Security Disability Law Firm
About Us
We are a dedicated Social Security Disability law firm serving clients throughout the North Atlanta Metro area. Our mission is to guide individuals through the disability claims process—from initial application through hearings—with compassion, clarity, and strong advocacy.
Position Overview
We are seeking a compassionate, detail-oriented Case Manager who takes ownership of cases, communicates effectively, and thrives in an organized, fast-paced office environment.
This role is ideal for someone who works well independently, consistently meets deadlines, and values teamwork while supporting clients through important life transitions.
Key Responsibilities
- Manage Social Security Disability cases from intake through final resolution.
- Meet with clients and guide them through required documentation and next steps.
- Ensure all applications, appeals, and supporting documents are completed accurately and submitted on time.
- Communicate regularly with the Social Security Administration (SSA) regarding case status and requirements.
- Provide consistent updates to clients and respond to inquiries in a timely, professional manner.
- File documents with SSA accurately and within required deadlines
- Maintain organized case files and ensure all information is properly documented.
- Coordinate communication between clients, attorneys, and medical providers
- Track and manage multiple case deadlines simultaneously.
- Assist with administrative tasks and office support as needed.
Qualifications
- Minimum 2 years of experience as a Case Manager or Paralegal in a legal or office setting
- Social Security Disability experience preferred, but not required.
- Bachelor’s degree is a plus.
- Strong customer service, communication, and listening skills.
- Excellent time management and organizational abilities
- High attention to detail and accuracy
- Proficiency in Microsoft Office; experience with case management software (Prevail preferred)
- Ability to handle sensitive client situations with empathy, patience, and professionalism.
- Bilingual (English/Spanish) is a plus.
Email the Law Firm Administrator [email protected] with your answers to the following questions below.
You have 3 urgent deadlines due the same day (including a time-sensitive filing). How do you prioritize your work?
A client calls upset because they haven’t received an update. How would you handle the situation?
How do you ensure that you don’t miss important deadlines when managing multiple cases?
Compensation
- $55,000 + per year, based on experience and qualifications
- Potential for bonuses tied to productivity and case outcomes
- Benefits & Perks
- Paid Time Off (PTO)
- Paid Holidays
- Performance-based bonus opportunities
- Career growth and advancement opportunities within the firm
- Ongoing training and development in Social Security Disability law
- Supportive, team-oriented work environment
- Meaningful, mission-driven work helping clients in need
Schedule
- Full-time, Monday–Friday
- Standard business hours (no weekends)
- Flexible scheduling or hybrid days after training
Why This Role Stands Out
- Clear path for growth into senior case manager or leadership roles
- Hands-on experience managing cases from start to finish
- Direct impact on clients’ lives during critical moments
- 401(k) with employer match
- Monthly/quarterly team incentives
Pay: From $55,000.00 per year
Benefits:
- 401(k) matching
- Paid time off
Application Question(s):
- Do you have at least 2 years of experience working in a law firm or professional office setting?
- Do you have experience managing cases, files, or client matters from start to finish?
- Are you comfortable communicating with clients who may be in stressful or emotional situations?
Work Location: In person
