Job Title : Managed Care Specialist (Hybrid)
Duration : Long-term contract
Location : Nashville, TN
Interview : Video Only
Job Description:
Key Responsibilities
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Determine individual and family eligibility for our Client’s care programs.
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Assist in coordinating and communicating schedules to internal/external Clients.
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Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
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Timely management of casework, including proper documentation and case resolution.
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Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
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Work efficiently / effectively in multiple databases to extract information.
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Attend workgroup meetings and participate in discussions.
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Assist leadership team, as necessary.
Requirements and Skills
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Must have a bachelor’s or associate degree.
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A background in Paralegal studies is a plus.
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Bilingual Candidates Only
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Work experience in a Legal environment a plus.
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Customer service or call center experience a plus.
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Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
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Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
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Excellent verbal and written communications skills.
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Keen attention to detail and adherence to deadlines.
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Strong time management, note-taking, email organization, and distribution skills.
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Critical thinking and problem-solving skills.
Other Important Information
