Welcome Center Receptionist
Role Information
- Location: Wesley Woods - 4588 Wesley Woods Blvd., New Albany, OH 43054
- Schedule: Full-Time, Monday-Friday, 7:00am-3:00pm
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
You, our Ideal Candidate
You are a friendly and organized professional with a passion for customer service. You enjoy helping others, managing administrative tasks, and contributing to the safety and efficiency of community operations. You handle multiple responsibilities with ease and greet every visitor with a warm and welcoming attitude.
Responsibilities
- Answer and direct all incoming phone calls
- Greet and direct all campus visitors
- Manage mail: Receive and distribute incoming and internal mail, packages, and deliveries, as well as outgoing mail, including HP mail to proper POAs as needed or instructed; prepare labels for IL mail boxes as residents admit or withdraw or move to another level of care
- Maintain POA label binder as needed
- Communicate effectively among all departments across campus
- Manage all Guest Suite reservations; track and send invoicing to Billing Department
- Monitor fire and medical alarms
- Assist residents with copies, if needed
Requirements
- High School Diploma or equivalent
- Demonstrated customer service experience
Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.
