Mount Sopris Instruments is looking for a Logistics Manager to oversee the safe, accurate, and timely movement of products, rental equipment, repairs, materials, and documentation. This role will manage both domestic and international shipping activities, coordinate with carriers and customs brokers, and ensure shipments are properly documented and delivered according to customer and business requirements.
This is a hands-on logistics role that requires strong organization, attention to detail, communication skills, and the ability to manage multiple shipments and priorities at the same time.
What You'll DoShipping & Receiving
- Plan and coordinate domestic and international shipments for sales, rentals, repairs, and internal business needs.
- Verify products, quantities, packaging, addresses, and shipping documentation before shipments are released.
- Coordinate incoming shipments and ensure received goods are routed to the appropriate team or function.
- Select carriers and shipping services based on delivery requirements, cost, timing, risk, and customer needs.
- Monitor shipments to ensure products are delivered safely, accurately, and on schedule.
International Trade & Customs
- Prepare and review commercial invoices, customs documentation, and other import/export paperwork.
- Ensure shipments include accurate classifications, values, country-of-origin information, and shipping terms.
- Coordinate with carriers, customs brokers, and customers to resolve customs, delivery, or documentation issues.
- Maintain accurate shipping and trade compliance records in accordance with company policies and applicable regulations.
- Help minimize customs delays and compliance risks through accurate and complete documentation.
Rental & Repair Logistics
- Coordinate outbound and return transportation for rental and repair equipment.
- Track time-sensitive shipments and communicate updates or exceptions to Sales, Technical Support, and other internal teams.
- Ensure returned equipment is routed appropriately for inspection, repair, service, or inventory processing.
- Support urgent field requirements by identifying practical and timely shipping solutions.
- Communicate shipment delays or other exceptions early and help coordinate recovery plans.
Carrier & Freight Management
- Monitor carrier performance, freight costs, claims, and recurring delivery issues.
- Evaluate shipping options and recommend improvements related to service, cost, and reliability.
- Review freight invoices and assist with resolving billing discrepancies.
- Maintain strong working relationships with carriers, freight providers, and logistics partners.
- Track and help resolve freight claims and delivery issues.
Systems, Documentation & Communication
- Maintain accurate shipment, tracking, and delivery information in company systems.
- Provide customers and internal stakeholders with clear and timely shipment status updates.
- Maintain organized shipping supplies, equipment, and work areas.
- Identify opportunities to improve logistics processes, workflows, and documentation.
- Ensure logistics procedures are organized, repeatable, and continuously improved.
What We're Looking ForRequired Qualifications
- Experience coordinating domestic and international shipping activities.
- Working knowledge of packaging, carrier documentation, and shipment tracking.
- Strong organizational and time-management skills with excellent attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and resolve shipping issues efficiently.
- Experience using shipping, ERP, or other business systems and standard business software.
Preferred Qualifications
- Experience working with customs brokers and export/import documentation.
- Experience handling temporary shipments or international rental equipment.
- Experience working with technical equipment, rentals, repairs, or field-service logistics.
- Experience reviewing freight costs, claims, invoices, and carrier performance.
- Experience in a manufacturing, mining, industrial, or technical equipment environment.
What Success Looks Like
In this role, success means shipments are accurate, properly documented, cost-effective, and delivered on time. You'll be someone who stays ahead of potential issues, communicates clearly with customers and internal teams, and takes ownership when something doesn't go as planned.
We're looking for someone who is comfortable speaking up, challenging processes when necessary, and working collaboratively to find solutions. You'll be expected to take accountability for your work, follow through on commitments, and continuously look for ways to improve our logistics operations.
Safety & Compliance
- Follow all company health, safety, environmental, quality, and compliance policies and procedures.
- Take reasonable care of your own health and safety and the safety of others.
- Properly use and maintain required personal protective equipment.
- Report hazards, incidents, unsafe conditions, and quality concerns through the appropriate channels.
- Follow applicable laws, regulations, company policies, and standards related to logistics and international trade.
- Maintain high standards of ethical conduct and professionalism.
Work Environment
This position works closely with Sales, Technical Support, Operations, customers, carriers, customs brokers, and other internal teams. The ideal candidate is collaborative, dependable, comfortable working in a fast-paced environment, and able to make timely decisions when priorities change.
About Mount Sopris Instruments
Mount Sopris Instruments provides specialized equipment and solutions used in technical and field-based applications. As part of the organization, you'll have the opportunity to work in an environment where logistics plays an important role in supporting customers and keeping operations moving.
Job Type: Full-time
Department: Operations
Reports To: CEO
Pay: $58,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
