Pay is based on experience.
Most of the time its between $15-$18/hr
The B2B Commercial Collector will interact with accounts in the negotiation of collection of defaulted or delinquent debts on behalf of our clients.
Hourly Rate + Monthly Bonus
Responsibilities:
· Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
· Contacting borrowers via telephone, email, ad letters to attempt debt collection.
· Establishing borrower location and contact information via skip tracing if necessary.
· Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
· Tracking and reporting all account information into computer through our collections system.
· Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
· Meeting or exceeding all daily, weekly, and monthly production goals.
· Understanding and following all federal and state laws with regards to collections policies and procedures.
· Passing annual required compliance testing.
· Performing other duties and special projects as assigned by management.
Requirements:
· This position requires excellent interpersonal skills and the ability to communicate clearly with consumers on certain client programs.
· You must also be detail oriented, organized, and able to multi-task.
Schedule Requirements
Training is 3 weeks Mon-Fri 8a-5p EST
Production Schedules:
3 days will be day shift
2 nights a week until 9pm EST
1 Saturday a Month… it’s a half day usually 9-1 or 10-2 EST
Background checks and drug-screens are performed.
EEO Disabled/Veteran
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid training
- Referral program
- Vision insurance
- Work from home
Education:
- High school or equivalent (Required)
Experience:
- Debt Collection: 2 years (Required)
- Business to Business Collections: 2 years (Required)
Work Location: Remote
