Duties
Job description:
Integrity prides themselves in having an exceptional staff that has provided award winning care to the Central Texas community for over 20 years. Our front office team is crucial to the patient experience and cultivating a positive environment for a patient's healing journey. We are growing and eager to build our team. We encourage YOU to join us!
PURPOSE/SCOPE OF POSITION
· To follow implementation of front office procedures that will ensure the efficient operation of Integrity Rehab.
· To communicate effectively via phone, computer, or face to face with patients, families, caregivers, significant others, and members of the healthcare team to maintain positive relations.
· To assist in monitoring office processes so that the non-clinical functions of Integrity Rehab remain in compliance with Integrity Rehab’s policies and procedures, the employee handbook, HIPAA, and the compliance plan.
· To ensure that services reflect and support Integrity Rehab’s mission/goals and are provided in accordance with federal, state, and local standards, guidelines, and regulations.
· To assist in providing therapy to patients as prescribed by the physician under the supervision of a licensed therapist or therapist assistant.
· To ensure cleanliness of the clinic and clinic equipment/supplies
The ideal candidate has reliable transportation, is available in the hours of 7:00a - 7:00p Monday through Friday.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Schedule:
- Monday to Friday
- Bonus opportunities
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Computer Skills: 1 year (Required)
Work Location: In person
Qualifications
- Proven experience in medical office management or healthcare administration within a clinical setting
- Strong supervisory experience leading front office teams in busy healthcare environments
- Extensive knowledge of EMR/EHR systems such as RainTree, Epic, eClinicalWorks, Dentrix, Eaglesoft or similar platforms
- Familiarity with medical terminology, medical records management, and HIPAA compliance
- Demonstrate management skills including scheduling and financial oversight
- Experience with clinics or clinic operations is a plus but not required
- Excellent communication skills combined with the ability to handle sensitive information discreetly
- Knowledge of healthcare regulations and standards and utilization management processes
Join us as a Front Office Manager to make a meaningful impact on patient experiences while advancing your career in healthcare management. Bring your leadership talents and technical expertise to foster an efficient, compliant, and welcoming environment for all patients and staff alike!
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
