Description
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated part-time Café Server to join our dynamic team and contribute to the exceptional guest experience we're known for. As a part-time Café Server, it will be your responsibility to tailor the Café experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction.
There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.
What will you be doing?
-
Greet guests and explain specials & promotions.
-
Record and input guest orders into the Point of Sale system.
-
Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
-
Replenish beverages and ensure overall guest satisfaction.
-
Collect payment, thank guests, and invite them to return.
-
Complete side work and cleaning tasks including restocking and replenishing condiments.
-
Maintain self-banking procedures.
-
Perform additional duties as assigned by the Manager.
What do you bring to the role?
-
Prior food, beverage, cash handling and hospitality experience preferred.
- Innate desire to serve and ability to maintain service and departmental standards.
-
Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette.
-
Learn table settings, service ware, and menu items.
-
Proficient in English for menu comprehension, recording orders, and guest communication.
-
Recall and promote menu items.
-
Maintain professional demeanor and clean uniform.
What’s in it for you?
-
A free, well-balanced meal every shift
-
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
-
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
-
Free parking
-
“Two for one” movie theater coupons at Marcus Theatres
-
Ability to grow your career and transfer from one property to another while maintaining your service with the company
-
Early wage access
-
Paid time off
-
And more!
-
Job Type: Part Time, Hourly, Union
Shifts Available: mornings, weekends, and holidays
Pay Rate: $7.46/hour
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee City Center is an equal opportunity employer.
