These are the fundamental components of the job:
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Greet clients and guests and direct them to the appropriate location
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Responsible for multi-line incoming calls
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Coordinate and schedule appointments for Medicare clients and facilitate confirmation calls for scheduled appointments
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Provide administrative support including data entry into systems, assist with team mailings, scanning, faxing, filing, conducting audits, and other project related tasks.
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Maintain a smooth flow of information with internal and external customers, carriers, managers and staff
Other functions of the job:
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Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
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Minimum of one-year experience in an administrative support or related position
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Associates’ Degree preferred
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Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
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Experience navigating windows-based software
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Incredible attention to detail and organizational skills
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Ability to work well independently and on a team
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Positive attitude, even in a fast-paced environment
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A passion to make customers and coworkers feel important and valued
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Capability to work quickly and efficiently
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Precise communication skills, even under time constraints
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We work hard and play hard!!!
A bit about Lawley!
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We are not a call center environment
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We achieve success by building genuine relationships together, with our teams and clients
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We are a family owned insurance broker (70+ years!)
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We are deeply committed to the communities we serve and love to get involved
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We work hard and play hard!!!
Why Lawley?
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Training, career development, and growth opportunities
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August 4th – February 26th, Monday- Friday between our business hours of 8am-4:30pm
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Comfortable, family-oriented culture, with an emphasis on work life balance
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current annual salary range is $17-19.50/hr.
