Customer Service Advocate / Shop Administrator
Premier Autocare | 2804 Cedar Hill Road
Pay: $17.00 – $19.00 / Hour Starting Base (Fast-Track Reviews to $20.00/hr at 6 Months + Weekly Production Bonuses)
Schedule: 4-Day Workweek | Monday – Thursday (8:00 AM – 7:00 PM) | 3-Day Weekends Every Single Week
Looking for a Stable Career with 3-Day Weekends Every Week?
Are you organized, great on the phone, and looking for a position where your hard work is actually recognized and rewarded?
At Premier Autocare, we do things differently. We are a fast-growing 6-bay automotive repair facility investing heavily in our team, modern software systems, and facility comfort. We are looking for a sharp, dependable Customer Service Advocate / Shop Administrator to serve as the backbone of our daily operations.
This isn't just a basic data entry or delivery job—it is a career-track role with a clear path to $20.00+/hour, weekly performance bonuses, and a predictable schedule that gives you Fridays, Saturdays, and Sundays OFF every single week.
Why You’ll Love Working at Premier Autocare:
- 3-Day Weekends Every Single Week: Work hard Monday through Thursday (8:00 AM – 7:00 PM with a 1-hour lunch) and enjoy three full days off every weekend.
- Clear Career & Pay Progression: We hire at a strong starting rate ($17–$19/hr) with structured 90-day ($18.50/hr) and 6-month ($20.00/hr) reviews, plus weekly shop bonuses.
- Comfortable Work Environment: Work in a clean, modern facility equipped with full A/C, heating, and updated insulation finishing installation in ~10 days!
- Growth Potential: Learn modern shop management systems (Tekmetric) with a direct path to cross-train into an Assistant Service Advisor role if desired.
Key Responsibilities:
- Administrative & Accounting Support: Scan shop documents, upload and match vendor invoices in our Tekmetric system, and maintain accurate digital records.
- Parts Logistics: Perform fast, local parts pickups from preferred local suppliers using our shop process to keep our technicians supplied and working smoothly.
- Customer Service: Greet arriving customers, answer incoming front-desk phone calls ("Is my car ready?", directions, check-ins), and assist with shuttle rides.
- Facility Support: Keep the customer lobby, front office, and shop bays clean, organized, and professional. Move customer vehicles safely around the shop lot as needed.
What We’re Looking For:
- Valid Driver’s License with a clean driving record (Required).
- Organized & Detail-Oriented: Comfortable with basic computer navigation, scanning, document management, and invoice data entry.
- Great Communication: Friendly, professional tone over the phone and in person with customers.
- Dependable Work Ethic: Punctual, trustworthy, and comfortable working a full 10-hour daily shift (Mon–Thu). Zero interest in workplace drama—just a positive team player.
Compensation & Benefits Summary:
- Starting Base Pay: $17.00 – $19.00 / Hour (based on experience)
- Structured Pay Bumps: Fast-track reviews at 90 days ($18.50/hr) and 6 months ($20.00/hr)
- Weekly Performance Bonuses: Extra cash bonuses tied to shop production and invoice accuracy
- Schedule: 4 Days / 10 Hours | 3-Day Weekends Every Week
- Paid PTO and major paid holidays
- Fully climate-controlled work environment (A/C & Heat)
How to Apply:
If you are ready for a stable, high-paying administrative and customer support role with 3-day weekends, apply today online, stop by in person at 2804 Cedar Hill Road, or call/message us directly to schedule an interview!
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
