Intake
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Conduct and manage the in-person application process to include all necessary documents and data entry per GenerationEd intake requirements.
Recruitment, Enrollment, and Orientation:
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Assist in planning and executing recruitment, enrollment, and orientation services.
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Adhere to the annual timeline for timely recruitment and enrollment as distributed by the
ERSEA team and PFCE Coordinator.
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Achieve and maintain enrollment goals, ensuring a waiting list of eligible children is
always available.
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Track and report recruitment activities monthly
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Consistently meet NCPK enrollment targets.
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Note: Failure to meet timely enrollment targets may affect job performance evaluations.
Student Attendance:
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Orient families to the program according to policy and procedure.
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Record daily student attendance.
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Follow up and track student absences to ensure at least 85+% ADA (Average Daily Attendance) is met as needed. As a program GenerationEd aims for 90% ADA monthly.
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Share the importance of attendance with Families
Home visit:
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Conduct home visits and contact the family as needed or required by the agency’s policies and procedures
Collaboration:
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Work closely with Teachers, Center Directors, PFCE Coordinator, ERSEA Specialists and other content area Managers, Coordinators, and Specialists to coordinate services for children and parents.
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Conduct monthly case staffing with Center Directors and Teaching staff
Emergency Assistance:
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Provide support to families in crisis situations, including making referrals to community agencies, tracking and following up to ensure services are delivered promptly and effectively.
Confidentiality:
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Maintain strict adherence to program and client confidentiality policies.
Reflective Supervision Participation:
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Engage in reflective supervision opportunities with your supervisor.
Data Management:
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Ensure timely and accurate entry of all family and child data from application to ongoing enrollment in the HS/EHS program.
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Document all required actions and events in ChildPlus daily, including applications, routine family contacts, referrals, follow-ups, and child’s health information,
Professional Communication:
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Communicate empathetically while maintaining professional boundaries, respecting parents as their child's primary teacher. Ensure appropriate communication is provided in the family’s primary language.
Meeting Participation:
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Attend meetings to coordinate services for children and families, ensuring timely and accurate documentation in ChildPlus.
Family Needs Assessment and Follow-Up:
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Address identified family needs, and document information in ChildPlus through the family partnership agreement process.
Parent Training Coordination:
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Facilitate, support, and attend parent/guardian involvement in the program. Plan and coordinate with the parent committee on required parent meeting topics.
Record Keeping:
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Maintain comprehensive and confidential records for your assigned caseload.
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Ensure all records are up to date.
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Track and monitor files
Parent Committee Support:
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Facilitate monthly Center Parent Committee meetings with the Center Director and Committee Chairperson.
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Submit meeting agendas, minutes, sign-in sheets, and handouts to the Center Director.
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Ensure all current program year Parent meeting minutes, handouts, resources, and agenda is available and accessible to the parents
Transportation Arrangements:
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Assist with arranging transportation for parents to health services and other program-related activities as needed.
Health and Dental Exams:
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Ensure each child has a current physical and dental exam upon enrollment.
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Keep all health, dental, and other required screenings, and assessments up to date through regular follow-ups.
Form Submission:
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Upload copies of required forms to ChildPlus and maintain up-to-date records of children’s health, dental, and other assessments.
File Maintenance:
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Share the responsibility of maintaining accurate files by filing, data entry in ChildPlus, and developing solutions to emerging challenges.
Transition Support:
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Assist families through transitions, including entry into HS/EHS and kindergarten.
Additional Duties:
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Perform other job-related tasks as assigned by your supervisor.
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Complete classroom, playground and bathroom sweeps with fidelity.
Compliance:
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Adheres to the agency policy and procedures, Head Start Performance Standards, NC DCDEE regulations
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Assist in completing the Family Services and Parent, Family, Community Engagement fields of the Program Information Report (PIR)
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Maintaining the confidentiality of children and family records.
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Encourage and enter in-kind into ChildPlus.
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Establishes and monitors services that ensure program quality and compliance with Head Start Program Standards
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Responsible for reporting Child Abuse and Neglect immediately by following the policies and procedures
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Adhere to Active Supervision policy
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Adherent to Agency Code of Conduct Policy
