Front Desk Agent Sales Associate
StretchLab Bethesda/Chevy Chase is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session.
POSITION:
The purpose of the Front Desk/Sales Representative is to assist the Manager with new membership sales by bringing new members to the studio and booking them into an intro stretch. The Front Desk/Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
· Excellent sales, communication, and customer service skills required
· Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
· Ability to learn and use a CRM software system
· Ability to stand or sit for up to 8 hours throughout the workday
· Must be fluent in English and have excellent communication skills via in person, phone and email
· Must be able to work under pressure and meet tight deadlines
· Must have proficient computer skills
RESPONSIBILITIES:
- Assist the General/Sales Manager with the sales process of lead generation, follow up, and close
- Comfortable with prospecting through lead management via calling, texting, and emailing
- Comfortable working independently and unsupervised at times
- Book and confirm stretches
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Ensure studio is clean and tidy
- Other duties as assigned
COMPENSATION & PERKS:
· Competitive compensation based on experience
· Free or discounted memberships
· Commission paid on sales
· Opportunity for bonus based on performance.
· Huge opportunities for growth within the studios, including additional sales and management opportunities
Weekends are a must from 9-3 on both days!
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Application Question(s):
- Why do you want to work for StretchLab?
- Can you work 9-3 pm both weekend days?
Education:
Experience:
- Sales: 2 years (Required)
- Front Desk: 3 years (Required)
- Fitness sales: 2 years (Required)
- Customer service: 2 years (Required)
- Boutique Fitness: 3 years (Preferred)
License/Certification:
- Certified Personal Trainer (Preferred)
Shift availability:
Work Location: In person
