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Service Foreman
The Service Foreman supervises and coordinates the daily activities of technicians and service staff within the shop. This role ensures all service work is completed safely, accurately, and efficiently while maintaining quality standards and supporting the Service Manager with operational oversight and team leadership.
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Core Focus
- Daily shop supervision and workflow coordination
- Quality, safety, and efficiency oversight
- Technician support, training, and performance guidance
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Key Responsibilities
- Supervise daily shop operations and technician activities
- Assign work orders and monitor progress to ensure timely completion
- Provide technical guidance, training, and support to technicians
- Inspect completed work for quality, accuracy, and safety compliance
- Assist with diagnosing complex technical issues as needed
- Report operational concerns, staffing needs, and performance metrics to the Service Manager
- Enforce shop safety rules and maintain a clean, organized work environment
- Support continuous improvement initiatives to enhance productivity and customer satisfaction
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Qualifications
- High school diploma or equivalent required; technical or vocational training preferred
- Minimum of 5 years of hands-on service experience in a related industry
- Prior supervisory, lead, or foreman experience preferred
- Strong knowledge of service procedures, equipment, and safety protocols
- Ability to read and interpret work orders, schematics, and technical documentation
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Service Standards & Expectations
- Maintain high standards for safety, quality, and efficiency
- Lead by example with professionalism and accountability
- Foster teamwork, communication, and technician development
- Ensure compliance with company policies and safety regulations
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Success in This Role Looks Like
- Smooth daily shop operations with minimal delays or rework
- High-quality repairs completed safely and on time
- Strong technician engagement and performance
- Consistent adherence to safety and quality standards
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Work Environment
- Service shop or maintenance facility
- Frequent exposure to noise, machinery, equipment, and vehicles
- Regular interaction with technicians, service advisors, and management
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Physical & Other Requirements
- Ability to stand, walk, bend, stoop, kneel, and lift up to 50 lbs.
- Ability to work in a fast-paced environment with changing priorities
- Flexible schedule, including occasional evenings or weekends
- Reliable attendance and punctuality required
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Compensation
- Competitive salary or hourly pay based on experience
- Performance-based bonus potential
- Benefits may include medical, dental, vision, 401(k), paid time off, and other company-sponsored benefits
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Equal Employment Opportunity Statement
Berman is an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, in accordance with applicable federal, state, and local laws. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change based on business needs.
Pay: $31.23 - $37.62 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Can you confidently interpret fault codes and navigate OEM diagnostic software like Cummins INSITE, CAT ET, or Detroit Diesel?
- Do you currently hold any valid ASE certifications (specifically Medium/Heavy Truck T-Series) or OEM master certifications?
- Have you previously reviewed technician story lines to ensure compliance for OEM warranty claims?
- How many technicians or mechanics have you directly supervised or led in your previous role?
- Is there anything in your background that would prevent you from performing the duties of this position or meeting company policies?
Work Location: In person
