Job Overview
We are seeking an organized, dependable, and people-focused ASL Interpreter Services Coordinator to join our growing team. This position coordinates interpreting services, supports our interpreters and communication professionals, and ensures clients receive reliable communication access.
Responsibilities
- Schedule ASL interpreters and other communication access professionals.
- Match providers with assignments based on qualifications, experience, location, and client needs.
- Communicate assignment details, changes, cancellations, and coverage updates.
- Maintain accurate information in scheduling system.
- Monitor assignments and proactively address coverage needs.
- Build positive relationships with clients and service providers.
- Document important updates and escalate concerns when needed.
- Assist with urgent and last-minute scheduling requests.
Qualifications
- Experience in scheduling, staffing, interpreting services, education, or customer service is preferred.
- Knowledge of the Deaf and Hard of Hearing community and interpreting profession is strongly preferred.
- ASL proficiency is preferred.
- Strong organization, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Dependable, detail-oriented, and comfortable using scheduling software and Microsoft 365.
We are an equal opportunity employer. Deaf, Hard of Hearing, and hearing applicants with knowledge of the community and interpreting profession are encouraged to apply.
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience:
- Working with Deaf & Hard of Hearing: 3 years (Preferred)
Language:
- American Sign Language (Preferred)
Work Location: In person
