Lead Smart Home Integration & Security Systems Technician
Connected & Protected Solutions is seeking an experienced, motivated professional to join our growing team as a Lead Smart Home Integration & Security Systems Technician.
This is not an entry-level installer position.
We are looking for someone who understands that today's homes and businesses rely on technology working together seamlessly. The ideal candidate has a strong background in smart home integration, networking, structured wiring, security systems, surveillance cameras, and troubleshooting. More importantly, they take pride in delivering exceptional customer experiences through clean installations, professional communication, and technical expertise.
If you're looking for a long-term career where your skills will be valued, your opinions will matter, and you'll have opportunities to grow into project management or leadership, we'd love to talk with you.
What You'll Do
As our Lead Integration Technician, you'll install, configure, program, troubleshoot, and service a variety of residential and light commercial technology systems, including:
- Smart Home Automation Systems
- Security & Alarm Systems
- Video Surveillance Systems
- Residential & Small Business Networks
- Audio & Video Systems
- Access Control
- TV & Projector Installation
- Structured Wiring Infrastructure
You'll be responsible for ensuring every installation meets our standards for quality, reliability, and customer satisfaction.
Primary Responsibilities
- Install and program Control4 automation systems
- Install and configure residential and small business networks
- Install and troubleshoot security camera systems
- Install, program, and service Alarm.com security systems
- Configure and troubleshoot Qolsys, 2GIG, and DSC alarm systems
- Terminate and certify Cat6 cabling
- Punch down patch panels and keystone jacks
- Fish wire through finished homes using attic and crawl space access
- Mount televisions and install projector systems
- Install speakers, structured wiring, and low-voltage infrastructure
- Build and organize equipment racks
- Troubleshoot networking and integrated technology systems
- Complete service calls with minimal supervision
- Train and mentor junior technicians when appropriate
- Maintain a clean, organized company vehicle and job site
- Represent Connected & Protected Solutions professionally with every customer
Minimum Qualifications
- 3+ years of professional low-voltage installation experience
- Experience with residential technology integration
- Strong understanding of IP networking
- Experience terminating Cat5e/Cat6 cabling
- Experience retrofitting existing homes
- Strong troubleshooting skills
- Professional appearance and communication
- Valid driver's license with a clean driving record
- Ability to pass a pre-employment drug screen
- Ability to lift 75 pounds and work on ladders, in attics, crawl spaces, and outdoor environments
- Own basic hand tools (company provides power tools and specialty equipment)
Preferred Qualifications
We highly value experience with:
Integration Platforms
- Control4 (Preferred)
- Crestron
- RTI
- ELAN
- Savant
Security Platforms
Networking
- Ubiquiti UniFi
- Araknis
- Managed switches
- VLANs
- Wireless networking
- Structured cabling
Audio/Video
- Whole-home audio
- Video distribution
- TV installation
- Projector systems
- Surround sound
Lead technician or project management experience is highly preferred.
Who We're Looking For
The ideal candidate is someone who:
- Solves problems instead of creating them
- Takes ownership of every project
- Enjoys learning new technologies
- Can communicate effectively with customers
- Produces clean, organized installations
- Works well independently and with a team
- Wants a long-term career—not just another job
- Takes pride in doing things the right way the first time
Compensation & Benefits
- $25–35 per hour based on experience
- Sign-on bonus available for highly qualified candidates
- Relocation assistance available for the right candidate
- Paid vacation after one year
- 401(k)
- AFLAC benefits
- Company-paid life insurance
- Paid manufacturer certification training
- Company-provided power tools and specialty equipment
- Advancement opportunities into Project Management and Leadership
Why Join Connected & Protected Solutions?
We believe in building lasting relationships—with our customers and with our employees.
You'll work with industry-leading technology while helping create secure, connected, and intelligent homes and businesses. We invest in our team through ongoing training, professional development, and opportunities for advancement.
If you're ready to build a career with a company that values integrity, craftsmanship, and technical excellence, we encourage you to apply.
To help us identify serious candidates, please include a brief cover letter telling us:
Pay: $20.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Life insurance
- On-the-job training
- Paid time off
- Relocation assistance
- Tools provided
People with a criminal record are encouraged to apply
Application Question(s):
- To help us identify serious candidates, please include a brief cover letter telling us:
Which automation platform you know best (Control4, Crestron, Savant, RTI, ELAN, etc.)
Which alarm platform you have the most experience with.
The most technically challenging project you've completed.
Why you're interested in building a long-term career with Connected & Protected Solutions.
Work Location: In person
