We’re looking for driven, motivated and team oriented candidates to join our team!
The Full Time Sales Associate provides personalized recommendations, addresses concerns, and ensures every customer feels confident in their choices.
As a Full Time Sales Associate, you’ll go beyond basic support. You’ll proactively reach out to customers, identify their needs, and tailor solutions that fit their lifestyle or business. Whether it’s helping a family upgrade their internet or assisting a small business with bundled services, the Full Time Sales Associate will be the expert they rely on.
Core Functions of the Full Time Sales Associate
- Positively engage with new and existing customers, create informative presentations and answer questions and inquiries efficiently.
- Manage customer engagement records across platforms, ensuring accurate documentation of activity, service preferences, and campaign performance.
- Coordinate with internal teams to align messaging, troubleshoot campaign issues, and recommend improvements that enhance Frontier’s overall customer experience.
- Support outreach initiatives by compiling data, scheduling follow‑ups, and assisting with logistics to ensure smooth execution.
- Participate in ongoing training programs to stay current on Frontier’s offerings, promotions, and engagement strategies while building operational expertise.
Education & Experience Needed for the Full Time Sales Associate
- High school diploma or GED required; coursework in communications, business, or marketing is preferred.
- Experience in administrative support, client engagement, or sales coordination—particularly within telecom or sales services—is considered an asset but not mandatory.
- Strong interpersonal and communication skills with the ability to build rapport and deliver tailored solutions.
- Proficiency in CRM platforms and digital tools to manage customer data, track interactions, and support operational workflows.
Preferred Skills for the Full Time Sales Associate
- Demonstrates accountability through consistent follow-up and reliable execution.
- Brings enthusiasm and a customer-first attitude to every interaction.
- Learns fast and stays up to date on Frontier’s evolving products and services.
- Embodies the Frontier standard—trusted, responsive, and committed to connection.
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Work Location: In person
