Western is currently seeking friendly and motivated individuals to join our team at the front desk.
Job Description:
We are looking for a friendly and motivated Front Desk Attendant to join our team. As the first point of contact for our members and guests, you will play a crucial role in creating a welcoming and positive experience. Your responsibilities will include greeting members, managing membership accounts, handling inquiries, and maintaining a clean and organized front desk area.
Key Responsibilities:
- Greet and welcome members and guests in a friendly and professional manner.
- Answer phone calls and respond to emails promptly.
- Provide information about facility services, classes, and schedules.
- Manage check-ins.
- Handle payments and process transactions accurately.
- Address member concerns and resolve issues promptly or direct them to the appropriate staff if necessary.
- Maintain a clean and organized front desk and lobby area.
- Assist with administrative tasks as needed.
Qualifications:
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in basic computer applications (e.g., MS Office, POS systems).
- A positive attitude and a passion for health and wellness.
- Ability to work flexible hours, including evenings and weekends.
Benefits:
- Free membership to Western Racquet & Fitness Club.
- Opportunities for professional development and growth.
- A supportive and dynamic work environment.
