Location: South Bend, IN (In-person)
Salary: $50,000 - $60,000 annually
Full-Time
Are you someone who loves creating order, anticipating needs, and making life run beautifully behind the scenes?
We are seeking a highly organized, proactive, and detail-oriented Personal Assistant & Operations Manager to support a busy entrepreneur, mother of four, and owner of multiple businesses. This is a unique opportunity for someone who enjoys variety, takes pride in creating calm from complexity, and appreciates beautiful homes, thoughtful hospitality, luxury travel, organization, and exceptional attention to detail.
No two days are the same. One day you may be coordinating a home improvement project, organizing a closet, arranging travel, or selecting gifts for a special occasion. Another day you may be helping manage appointments, overseeing vendors, planning a family event, or ensuring the household is running smoothly.
The ideal candidate is someone who notices the details others miss, takes initiative without being asked, and genuinely enjoys helping busy people create more time for the things that matter most.
About the Role
This role combines personal assistance, household operations, project coordination, and property management support. You will work closely with the principal and existing household staff to ensure both personal and household matters are handled efficiently and thoughtfully.
ResponsibilitiesHousehold Operations
- Maintain organization and order throughout the home
- Coordinate household organization projects, decluttering efforts, storage systems, and seasonal transitions
- Ensure household spaces remain functional, organized, and guest-ready
- Assist with unpacking and resetting the home following travel
- Coordinate household inventories and supplies
Property & Vendor Management
- Coordinate household maintenance and repair projects
- Obtain estimates and schedule vendors
- Oversee landscaping, grounds maintenance, pool care, and seasonal services
- Coordinate painters, contractors, service providers, and household vendors
- Track ongoing projects and ensure timely completion
Personal Assistance
- Manage appointments, reservations, and scheduling
- Coordinate personal and family travel arrangements
- Assist with packing and unpacking for travel
- Coordinate wardrobe organization, alterations, and dry cleaning
- Manage gifts, holiday planning, cards, and special occasions
- Run errands and assist with personal tasks including but not limited to pharmacy pick ups, dry cleaning runs, personal shopping and returns, etc.
- Assist with correspondence and administrative projects
Family Support
- Coordinate family logistics and events
- Assist with school, activity, and family scheduling as needed
- Work collaboratively with household staff to support overall family operations
- Help ensure the household functions smoothly and efficiently
- General Family & Pet Support
- Pet Care: Coordinate vet and grooming appointments, and assist with daily pet needs as required, including while the family travels. *The family has two cats, and would prefer this role be filled by someone who loves animals and is not allergic to cats.
Who You Are
The ideal candidate:
- Naturally organized and detail-oriented
- Proactive and self-directed
- Resourceful problem solver
- Trustworthy and highly discreet
- Excellent communicator
- Comfortable juggling multiple priorities
- Warm, positive, and service-oriented
- Able to work independently with minimal supervision
- Takes pride in creating beautiful, functional environments
Preferred Qualifications
- Experience as a personal assistant, executive assistant, office manager, household manager, project coordinator, hospitality professional, or similar role
- Strong organizational and project management skills
- Experience coordinating vendors and service providers
- Comfort using technology, calendars, spreadsheets, and basic office software (Principal uses project management software called Asana)
- Reliable transportation and valid driver's license
Nice-to-Have Qualities
While not required, we would love to find someone who has an appreciation for:
- Interior design and beautiful spaces (think holiday decorating and pretty front porches!)
- Fashion and wardrobe organization
- Luxury travel and hospitality
- Entertaining and event planning
- Home organization and systems
- Thoughtful gift-giving and personal touches
Compensation & Benefits
- Competitive salary based on experience
- Paid time off
- Mileage reimbursement for approved business errands
- Opportunity to grow with a dynamic family and expanding household operations
Our Ideal Candidate
This role is perfect for someone who finds satisfaction in helping others thrive. You enjoy bringing order to busy environments, solving problems before they become stressful, and creating systems that make life easier. You are someone who notices what needs to be done and takes pride in making sure it gets done well.
If you are looking for a meaningful, varied, and rewarding role where your work will have a direct impact every day, we would love to hear from you.
Benefits:
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
