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Summit Eye Surgeons, a premier cataract surgery practice with locations in North Scottsdale, Chandler, and Surprise, and Peoria, is seeking a dedicated and knowledgeable Surgical Coordinator & IOL Counselor.
This role requires a strong commitment to continuous learning and expertise in intraocular lenses (IOLs), particularly advanced technology lenses, to provide patients with the most informed guidance on their surgical options. Success in this position depends on both deep product knowledge and exceptional conversational intelligence, allowing for meaningful, clear, and reassuring discussions with patients as they navigate their lens choices.
As a Surgical Coordinator, your primary responsibilities include scheduling patients, counseling them on their surgical journey, and managing essential documentation. The responsibilities outlined below should be viewed within this framework—ensuring the highest standard of care and an outstanding patient experience at every step of the surgical process.
Surgery Coordinator Responsibilities:
- Welcome patients and visitors with a positive and warm disposition, ensuring they feel comfortable and cared for.
- Maintain a rapport with patients, providing support and answering any questions they may have throughout their surgical journey.
- Obtain necessary patient information for scheduling procedures accurately and efficiently.
- Document findings and scheduling information within the practice management system, ensuring accurate records are maintained.
- Ensure that surgical schedules are properly maintained, coordinating with the surgery center and referring practices as necessary.
- Communicate effectively with the surgery center and referring practices to facilitate a seamless surgical process.
- Create surgical and transportation reservations, ensuring all necessary arrangements are made for the patient's convenience.
- Provide the surgery center with the required information for each surgical case, ensuring all documentation is complete and accurate.
- Confirm surgery details with patients over the phone, addressing any concerns or questions they may have.
- Transfer patient information between electronic health record (EHR) systems, maintaining data integrity and accessibility.
- Assist with various tasks related to the completion of surgical paperwork, ensuring all necessary documentation is accurate and completed in a timely manner.
Qualifications:
- High School Diploma or GED required.
- Previous experience in ophthalmology preferred.
- COA or COT certification is a plus.
- Detail-oriented and able to multitask in a fast-paced environment.
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Ability to work collaboratively as part of a team.
- Willingness to travel to different clinic locations regularly.
Benefits:
- Competitive salary based on experience and abilities.
- Medical and dental insurance.
- 401(k) plan with matching.
- Paid time off, including 9 holidays.
- Opportunities for professional development and growth.
Schedule:
- Full-time position.
- Travel to each of our locations about 2x/week for clinics. (Required)
- Shifts may include 8-10 hours/day.
- Monday to Friday work schedule.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Ophthalmology: 1 year (Required)
Willingness to travel:
Work Location: In person
