REQUIRED SKILLS: (Need Majority; 5+ Years)
Desktop support roles
Remote troubleshooting
Device setup
Device imaging
AV Integration
Travel to DOC facilities to assist field techs with project and problem tickets.
Drive a state vehicle (if they have a valid driving record) or be reimbursed $0.51/mile
and travel time when using their own vehicle.
INTERVIEW PROCESS:
In-person interview required
DESCRIPTION OF ROLE:
The Department of Corrections (DOC) requires Desktop Support staff to maintain a working
knowledge of internal computer systems. The technician will be responsible for repairing and
maintaining thousands of desktops, laptops, and other PC devices.
Key Responsibilities:
Installing new PCs and laptops to replace end-of-life equipment.
Maintaining inventory and recycling outdated equipment in accordance with DOC policy.
Closing work orders in the DOC ticketing system.
Following procedures under oversight from the Field Tech Manager.
