Job Summary
We are seeking a dynamic and detail-oriented Administrative Assistant to join our busy medical office team. This vital role provides comprehensive administrative support to ensure smooth daily operations, exceptional patient service, and efficient clinic management. The ideal candidate will be proactive, highly organized, and possess a strong understanding of medical administrative procedures, billing, coding, and electronic health record systems. Your energetic approach will help foster a welcoming environment for patients and staff alike, contributing to the overall success of our healthcare facility.
Responsibilities
- Manage patient scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks, ensuring accurate appointment booking and follow-up.
- Verify insurance coverage and benefits through insurance portals and perform insurance verification for Medicare, Medicaid, and private insurers.
- Handle patient check-in and check-out processes with professionalism, including collecting co-pays and updating patient information in the system.
- Review and process medical documentation, including care plans, medical records, and billing information while ensuring compliance with HIPAA regulations.
- Perform medical coding tasks using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to facilitate accurate billing and reimbursement.
- Maintain organized filing systems for medical records, lab results, referral documents, and other health information management tasks.
- Support front desk operations by answering multi-line phone systems with excellent phone etiquette, managing appointment reminders, and assisting patients with inquiries.
- Utilize office software such as Microsoft Office to prepare reports, documentation review summaries, and correspondence efficiently.
- Assist in office management duties including inventory control of medical supplies, data entry accuracy, and general clerical support to ensure seamless clinic operations.
Experience
- Proven experience working in a medical office environment with familiarity in clinic operations and healthcare administrative procedures preferred.
- Experience in medical billing, coding (CPT, ICD-9/10), insurance verification, and Medicare/Medicaid claims processing preferred.
- Bilingual abilities are highly valued to serve diverse patient populations effectively.
- Knowledge of HIPAA regulations ensures confidentiality and proper handling of protected health information (PHI).
- Prior clinic or dental office experience is advantageous.
- Demonstrated customer service skills combined with strong organizational abilities to manage multiple priorities efficiently. Join us in delivering exceptional healthcare support! This paid position offers an engaging environment where your skills directly impact patient care quality while providing opportunities for professional growth within a supportive team dedicated to excellence in healthcare administration.
Pay: From $17.00 per hour
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Fort Walton Beach, FL 32547 (Preferred)
Work Location: In person
