Join the Team at Unique Home Solutions!
Do you enjoy talking with people, staying organized, and helping a team succeed? Unique Home Solutions is looking for an energetic Appointment Coordinator / Sales Support Specialist to help keep our sales pipeline running smoothly.
This is a fast-paced role where you'll communicate with homeowners, support our sales team, and coordinate with our field marketing department to ensure appointments are set, confirmed, and successful.
What You'll Do
- Call homeowners to schedule free in-home consultation appointments.
- Confirm upcoming appointments and reduce cancellations.
- Communicate daily with our sales representatives regarding schedules and customer needs.
- Coordinate with field marketers to ensure leads are entered and appointments are properly assigned.
- Update customer information accurately in our CRM.
- Provide outstanding customer service while representing our company professionally.
- Help maximize appointment volume and keep our sales team productive.
What We're Looking For
- Excellent phone communication and customer service skills.
- Positive attitude with a strong work ethic.
- Comfortable making outbound calls and handling objections.
- Highly organized with strong attention to detail.
- Ability to multitask in a fast-paced office environment.
- Basic computer skills and experience using CRM software is a plus.
- Previous call center, appointment setting, customer service, or sales support experience preferred—but we're willing to train the right person.
What We Offer
- Competitive hourly pay plus performance bonuses.
- Paid training.
- Full-time, stable position.
- Supportive team environment.
- Opportunities for advancement within a growing home improvement company.
- Paid time off and available benefits.
If you're someone who enjoys helping customers, keeping schedules organized, and being an important part of a winning team, we'd love to hear from you!
Apply today and become part of a company that's been helping homeowners improve their homes since 1983!
Pay: $40,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person