Discover Veranova:
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The IT Head of Dynamics 365 is responsible for owning the ERP strategy, roadmap, and functional delivery for Microsoft Dynamics 365 Finance & Operations (F&O), with a strong focus on Manufacturing, Supply Chain, and Warehouse Management.
This role serves as the primary bridge between Business, IT, Compliance/CSV, Data & Analytics, and AMS partners, ensuring ERP capabilities are aligned with business priorities, regulatory requirements, and long-term enterprise strategy. The role includes hands-on configuration, governance of complex enhancements, and leadership of validated change delivery in a GxP-regulated environment.
ERP Strategy and Roadmap
- Own and drive the D365 ERP Operations strategy and multi-year roadmap
- Translate business objectives into prioritized ERP initiatives and enhancements
- Partner with business and IT leaders to manage demand, enhancements, and technical debt
Functional Leadership & Delivery
- Act as IT owner for D365 F&O system
- Lead requirements gathering, fit-gap analysis, and solution design
- Configure D365 F&O for standard and moderately complex requirements
- Govern functional design and prioritization of complex enhancements delivered by AMS partners
AMS & IT Partnership
- Serve as primary functional liaison to AMS partners
- Review and approve functional designs and delivered solutions
- Collaborate with internal IT on integrations, environments, security, and releases
GxP, Validation & Compliance
- Ensure all ERP changes follow formal GxP change control and validation processes
- Support URS/FRS development, design reviews, and UAT activities
- Partner with IT Compliance/CSV team to maintain validated environment
Integration & Operational Technology
- Provide functional oversight for Bartender label printing solutions
- Support handheld and mobile devices used in Warehouse Management operations
- Coordinate integrations between D365 and external operational systems
Data, Analytics & AI Enablement
- Provide functional guidance to Data & Analytics teams to define business KPIs, metrics, and reporting requirements based on operational needs
- Partner with business stakeholders to translate process and performance requirements into actionable Power BI dashboards and reports
- Ensure KPI definitions and reports are aligned with standardized D365 processes and validated data sources
- Serve as a functional advisor on Microsoft analytics and AI capabilities, providing recommendations on when Power BI reporting is the appropriate solution versus when Microsoft AI–based solutions are better suited
- Collaborate with Data, IT, and Compliance teams to ensure analytics and AI solutions support GxP, data integrity, and audit readiness where applicable
- Support roadmap planning for advanced analytics, insights, and AI-enabled capabilities tied to ERP data
Communication & Change Management (GxP Aligned)
- Act as primary communication point between Business, IT, Compliance/CSV, Data teams, and AMS partners
- Ensure that GxP relevant changes follow formal change control with documented impact assessments
- Establish and lead a Business Process Owner (BPO) / Subject Matter Expert (SME) community
- Ensure training, SOPs, and work instructions are updated prior to validated releases
Team Management
- Manage IT team responsible for health of D365 system and the associated environment.
- Bachelor’s degree or equivalent experience
- 8+ years ERP experience with strong Microsoft Dynamics 365 F&O expertise
- Deep knowledge of Manufacturing and Supply Chain processes
- Mandatory GxP / regulated manufacturing experience
- Hands-on D365 configuration experience
- Experience working with Power BI, business KPIs, and analytics use cases
- Working knowledge of Microsoft AI capabilities relevant to ERP and analytics
- Experience with Bartender and WMS handheld solutions
- Proven experience managing AMS partners
Salary Range:
The salary range for this role is $160,000–$170,000 annually. This range represents a good faith estimate of the compensation we expect to offer for this position at the time of posting. Actual compensation will be based on factors such as relevant experience, skills, qualifications, and internal equity. In exceptional cases, compensation may exceed the stated range.
All full-time employees are eligible to participate in our annual incentive bonus program. Bonus targets vary by career level and are based on individual and company performance.
Our Commitment:
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Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
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Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
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Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
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Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
For applicants who may require a reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to [email protected] in order to confirm your request for an accommodation. Please include the job number, title, and location of role. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Veranova employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
