Treatment Coordinator/ Dental Receptionist
Job Overview
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator/Dental Receptionist to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while managing essential administrative and clinical coordination tasks. Your energetic approach will help streamline patient flow, facilitate accurate documentation, and support the delivery of exceptional dental care. This position offers an exciting opportunity to combine excellent customer service with clinical support in a fast-paced, patient-focused environment.
What You'll Do
- Present comprehensive treatment plans with confidence and compassion.
- Educate patients on recommended treatment and financial options (knowledge of care credit, sunbit and cherry preferred).
- Build trust and increase treatment acceptance through exceptional communication.
- Coordinate care between team members.
- Work closely with doctors and the clinical team to ensure an outstanding patient experience.
- Help patients achieve their oral health goals while contributing to the success of the practice.
Qualifications
- Minimum 2 years of dental office experience required.
- Proven success presenting treatment plans and increasing treatment acceptance.
- Strong understanding of dental procedures and insurance.
- Exceptional communication, organization, and relationship-building skills.
- Positive attitude with a patient-first mindset.
- Experience with Open Dental is a plus.
What We Offer
- Competitive wage: $25–$30 /hour (based on experience)
- Uncapped bonus potential - your earning potential is in your hands
- 401(k) with company match
- Dental insurance
- Paid time off and paid holidays
- Ongoing professional development and career advancement opportunities, plus CE's
- A supportive, collaborative team environment
If you're driven by helping patients move forward with life-changing dental treatment and want to grow your career with a high-performing team, we'd love to meet you.
Apply today and become part of a practice where your impact—and your earning potential—can grow without limits.
Requirements:
Education and Training
- 3+ years of dental business office experience.
- High school diploma or equivalent.
- Management or supervisory experience preferred.
- Knowledge of dental terminology.
- Knowledge of dental office procedures.
- Knowledge of accounting and administrative principles and procedures.
- Knowledge of dental practice management software preferred.
- Knowledge of MS Office.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) 2% match
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Opportunities for advancement
- Paid time off
- Paid training
- Uniform allowance
Experience:
- Dental office: 2 years (Required)
Ability to Commute:
- Livonia, MI 48154 (Required)
Ability to Relocate:
- Livonia, MI 48154: Relocate before starting work (Preferred)
Work Location: In person
