Purpose of Job
The purpose of this position is to provide administrative support for the Knox County Housing Rehabilitation (KCHR) Program.
Essential Functions
The Grants Program Assistant is responsible for the following essential functions:
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Answer phones calls and reply to emails from community members seeking information about the program.
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Assist community members with completing the KCHR application, including uploading eligibility documentation.
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Review applications to ensure all required information is provided.
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Schedule meetings between KCHR Program staff and community members.
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Assist with the prioritization of applications in adherence with the KCHR policies and procedures.
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Provide applicants with referrals to other services.
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Perform other administrative duties in support of the program.
Additional Job Functions
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Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office.
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Perform other duties as required.
Minimum Training & Qualifications
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High school diploma or GED required.
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Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities that may be considered for employment into the position.
Specialized Knowledge
Competencies
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Excellent phone and customer service skills.
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Ability to communicate clearly and concisely through email.
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High attention to detail.
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Proficient in use of PCs, tablets, smartphones and other electronic devices
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Proficient in Microsoft Office applications · Ability to work cooperatively as a member of a team
Physical Requirements
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This position requires the ability to engage in occasional light physical activity.
Occupational Hazards
Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Type : INTERNAL & EXTERNAL
Location : COMMUNITY DEVELOPMENT
Posting Start : 06/22/2026
Posting End : 07/06/2026
MINIMUM HOURLY RATE: $19.68
