Flex Officer – Healthcare Security (Hospital Response Team)
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Murrieta & Wildomar, CA Pay Range: $18.00–$21.00/hour (non-exempt; paid hourly)
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Schedule: As Needed | All Shifts (Day/Swing/Grave)
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Multiple worksites — reliable transportation required
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Not a “warm body” post. This is hospital security.
As a Flex Officer, you’ll step into coverage gaps and high-activity assignments across our healthcare accounts. Your presence matters — you’re there to deter, detect, de-escalate, and document. The expectation is professionalism under pressure and calm, lawful decision-making in a clinical environment.
What You’ll Do (Essential Functions)
You’ll help maintain a safe and secure environment for patients, visitors, and staff by:
- Maintaining high-visibility security presence to deter unsafe or illegal activity
- Screening visitors and supporting hospital protocols for entry and visitor management
- Maintaining access control (restricted areas, entrances, vehicle gates)
- Patrolling interior/exterior/perimeter (random and routine patrols)
- Monitoring CCTV, alarms, and security systems and operating emergency equipment when needed
- Responding to emergencies and calls for assistance
- Using approved de-escalation techniques during disorderly conduct and combative patient incidents
- Investigating disturbances and documenting facts clearly
- Completing Daily Activity Reports and Incident Reports with accuracy and timeliness
- Acting lawfully in defense of life and property within training, policy, and applicable law
Healthcare environments note- You may encounter behavioral health crises, emotional family situations, and emergent clinical activity. Professionalism and confidentiality are mandatory.
Flex Role Details
This is a fill-in and surge coverage position supporting hospital operations.
- You may be assigned to different posts and duties depending on operational needs
- Hours are not guaranteed (as-needed scheduling)
- Assignments may change with short notice based on call-offs, PTO, or client requests
Required Qualifications
- Valid California Guard Card (BSIS) (we do not provide guard card training)
- 1+ year security experience- Preferred
- Prior healthcare security experience - Preferred
- Current BLS (Basic Life Support) certification- Preferred
- Two forms of government-issued ID (for employment eligibility verification)
- Strong communication skills and ability to remain professional in high-stress situations
- Ability to operate basic tech: radio, smartphone, keypad devices, reporting tools, CCTV interfaces
- Reliable transportation and ability to travel between Murrieta & Wildomar worksites
- Ability to work 4–12-hour shifts and remain alert/engaged throughout shift
Preferred (not required):
- Military or law enforcement background (Guard Card still required)
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Physical & Medical Readiness (Healthcare-Appropriate)
Because hospital security can involve rapid response and physical presence, the role requires:
- Ability to stand/walk for extended periods, climb stairs, and perform patrols
- Ability to respond quickly to emergent situations
- Ability to perform job duties safely with or without reasonable accommodation
Pre-employment medical exam required (job-related) Healthcare-specific training required before placement (including de-escalation/safety)
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Healthcare Compliance Expectations
This role operates in a regulated healthcare environment. Officers must:
- Follow hospital post orders, safety protocols, and confidentiality expectations (including privacy standards)
- Complete required training and refreshers assigned by the company/client
- Comply with workplace safety programs, including workplace violence prevention requirements for healthcare settings under Cal/OSHA rules (employer maintains plan/training/logs)
- Meet any site access requirements that may be required for healthcare facilities (e.g., badge processes, training, or health/safety rules)
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Pay, Breaks, and Legal Classifications
- Non-exempt, hourly position (eligible for overtime as required by law)
- Meal and rest periods provided in accordance with California law
- Pay within the posted range is based on experience, role needs, and qualifications
Pre-Employment Screening
Employment may be contingent on successful completion of job-related screening, which may include (as applicable):
- Identity and work authorization verification (I-9)
- Background screening consistent with applicable law and client requirements
- Verification of Guard Card, BLS, and required certificates
(We apply screening consistently and lawfully.)
Equal Opportunity & Accommodations
We are an Equal Opportunity Employer. We consider applicants without regard to protected characteristics under applicable Federal and California law.
Applicants who need a reasonable accommodation during the hiring process may request one.
