Position Summary
The HealthConnect Navigator plays a critical role in connecting individuals experiencing homelessness, behavioral health challenges, or recovery needs to culturally responsive services and stable housing. This position focuses on outreach to re-entry/justice impacted community members, homeless individuals and those who may be experiencing active mental health challenges. The HealthConnect Navigator will build trust, provide navigation support, conduct field-based engagement, and strengthen connections between participants and community partners, including behavioral health providers, housing programs, and culturally specific organizations.
Key Responsibilities
Outreach & Engagement
- Conduct field-based outreach in shelters, encampments, community spaces, on the street, and service locations.
- Engage Chuukese individuals using culturally appropriate communication and trauma-informed practices.
- Provide information about recovery housing, behavioral health services, and community resources.
- Build trusting relationships that support long-term engagement and stability.
- Participation in community wellness events, which occasionally may require working on a Saturday.
Navigation & Support
- Assist participants in accessing treatment through partners such as Lifeline Connections, Rainier Springs, Sea Mar, Columbia River Mental Health, WPIHB, PICA-WA, VA, and CCVAC.
- Coordinate participant appointments and provide transportation as needed to ensure warm, supported handoffs.
- Help individuals obtain identification, benefits, medical coverage, and other essential documents.
- Provide culturally grounded support to reduce barriers and increase service participation.
Housing Coordination
- Assist individuals in completing housing applications and preparing for placement in safe, stable housing or into Thrive2Survive recovery homes, as appropriate.
- Conduct initial needs assessments and support transition planning.
- Maintain regular contact with residents to ensure ongoing stability and engagement.
Community Collaboration
- Work closely with culturally specific organizations and behavioral health providers.
- Participate in team meetings and case consultations.
- Strengthen partnerships that improve access to culturally responsive and population-specific services.
- Work with other local outreach teams.
Documentation & Reporting
- Maintain accurate, timely case notes and data in accordance with grant requirements.
- Track outreach contacts, referrals, service engagement, and participant outcomes.
- Ensure documentation meets standards for confidentiality, compliance, and quality assurance.
Required Qualifications
- Must identify as someone in recovery from substance use disorder and in remission for a period of at least one year, and the ability to demonstrate an active program of recovery.
- Lived experience in addition/recovery, homelessness, re-entry, or mental health.
- Ability to build rapport with individuals experiencing trauma, crisis, or instability.
- Strong communication, problem-solving, and cultural humility.
- Ability to work independently and in field-based environments.
- Valid driver’s license and reliable transportation.
- Demonstrated experience engaging re‑entry communities and justice‑involved individuals.
- Knowledge of homelessness, behavioral health, substance use recovery, or social services.
Preferred Qualifications
- Preference to bilingual individuals who can speak, read, and write in one of the following languages; Chuukese, Spanish, Russian, or Ukrainian
- Experience working with Chuukese communities or other Pacific Islander populations.
- Experience in outreach, case management, peer support, or community health work.
- Familiarity with Clark County’s behavioral health and housing systems.
- Training in trauma-informed care, harm reduction, or motivational interviewing.
- Peer Support certification – or ability to obtain within first 6 months.
- Recovery Coach certification - or ability to obtain within first 6 months.
Work Environment
- Field-based work in community settings, encampments, Safe Stay / Safe Park sites, shelters, unsheltered locations, hospitals, treatment centers, and partner agencies.
- Office-based documentation, team meetings, and ongoing case management and one-on-one client meetings.
- Regular interaction with individuals experiencing behavioral health challenges, substance use, or housing instability.
Benefits
- Competitive pay
- 100% medical coverage (Health, dental, and vision insurance)
- Paid time off and 13 paid holidays
- Professional development and training opportunities
- Supportive, culturally responsive team environment
- Flexible scheduling available for occasional weekend events.
How to apply
Send an email, with your attached resume to; [email protected] . Posting will remain open until filled.
Pay: $28.00 - $31.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
