Job Overview
Amazing opportunity at a dream general dentistry practice! We are looking for a full-time dental front office coordinator to start work ASAP at our private practice in Mill Creek. The ideal candidate will be available to work four days per week. Our schedule is flexible, with the office open Monday through Friday. Our ideal candidate is available to work four days per week (Monday, Tuesday, Thursday, and Friday) from 7:30 a.m. to 5:30 p.m.
Our clinic is newly-updated, beautiful and spacious. All our technology is modern and up to date. Our staff is super friendly and family-like and the work environment is relaxed. We have competitive retirement and PTO benefits. Our current employees say that this is truly the dream dental office to work at! Consider applying now because this position doesn't stay open for long!
We are looking for someone extremely reliable, punctual, exceptionally quick to learn, and highly skilled at communicating with and assisting patients. Candidates should have prior experience with insurance coordination, scheduling, billing, treatment presentation, and other related front office duties, as these will be part of the day-to-day responsibilities in this role. We use Dentrix. To ensure success in this role, we’re looking for candidates with at least one year of experience working in a dental front office. Please apply only if you meet this requirement. (Experience with other types of front office, such as medical, doesn't count).
Duties
- Greet patients warmly with a smile and manage the check-in and check-out process.
- Proactively schedule appointments to ensure the dental team’s workweek is consistently full and well‑organized.
- Verify patient insurance information and assist with insurance claims processing.
- Maintain accurate patient records using Dentrix dental software.
- Explain patient benefits and present treatment estimates with ease.
- Handle patient inquiries and provide exceptional customer service to ensure a positive experience.
- Assist with dental administrative support, including filing and managing patient documentation.
- Utilize dental terminology to communicate effectively with both patients and dental staff.
- Support billing processes by ensuring accurate information is recorded for dental billing purposes.
Experience:
We highly prefer prior experience using Dentrix software.
Skills
- High proficiency in dental software system: Dentrix.
- Exceptionally fast learner with strong self‑teaching skills and quick adaptability.
- Strong patient service skills with the ability to handle inquiries professionally.
- Experience in dental administrative support, including insurance verification, treatment presentation and billing.
- Strong familiarity with dental terminology to facilitate effective communication within the practice.
- Excellent organizational skills with attention to detail for maintaining accurate records.
- Ability to work collaboratively in a team environment while managing multiple tasks efficiently.
Join us in providing exceptional dental care while ensuring that our patients feel welcomed and valued. We look forward to welcoming a new member to our dedicated team!
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Work Location: In person