Head of Innovation & Growth
Reports To:
Chief Operating Officer
Scope:
Real Estate Technology · AI Implementation · Process Automation · Agent Productivity · Revenue Innovation
Location:
Phoenix/Tucson Metro, Hybrid
Classification:
Full-Time, Exempt
Salary Range:
$80,000–$110,000 annually, based on experience and technical capabilities
About EveryPlace
EveryPlace is a rapidly growing Arizona real estate brokerage focused on creating a smarter, more efficient way for real estate professionals to work and grow.
We are building the technology, operational infrastructure, and AI-enabled systems needed to support our agents and the organization’s continued growth. Our goal is not to adopt technology simply because it is new. We want to create practical solutions that eliminate unnecessary work, improve the agent experience, strengthen client relationships, and generate measurable business results.
We are not looking for someone who only develops ideas. We are looking for someone who can build, test, implement, and improve them.
The Mission
The Head of Innovation & Growth will identify opportunities to improve how EveryPlace and its real estate agents operate, then design and implement technical solutions that make processes faster, easier, and more scalable.
This is a hands-on technical role centered on AI implementation, workflow automation, systems integration, and agent productivity. The right candidate will understand how to connect technology with the practical, day-to-day needs of real estate professionals.
This person will develop tools and automations that help agents:
- Manage leads and follow-up more effectively
- Reduce repetitive administrative work
- Maintain accurate and complete CRM data
- Create personalized client communications
- Prepare listing, market, and transaction information
- Stay connected with past clients and referral partners
- Identify opportunities within their databases
- Deliver a more consistent client experience
- Spend more time building relationships and generating revenue
This is not a consulting or recommendation-only role. This is an ownership and execution role.
What You Will Own AI Solutions for Real Estate Agents
- Develop and implement AI-powered tools that directly support agent productivity, lead conversion, client communication, and business development
- Create AI assistants and agents for lead follow-up, database management, listing preparation, client engagement, and transaction-related tasks
- Build systems that generate personalized emails, texts, market updates, property summaries, and client-facing materials
- Use AI to identify opportunities, trends, and recommended actions within agent and company data
- Develop practical prompt libraries, templates, and repeatable AI workflows for agents and internal teams
- Continuously improve solutions based on agent feedback, usage data, and business results
- Train agents to use AI responsibly, confidently, and effectively
Workflow Automation & Process Improvement
- Audit agent and operational workflows to identify repetitive tasks, delays, duplication, and unnecessary manual work
- Design automated workflows that connect lead generation, CRM, marketing, transaction, and reporting systems
- Automate lead routing, notifications, follow-up reminders, task creation, data entry, reporting, and client touchpoints
- Build scalable processes that improve consistency without removing necessary human judgment
- Document workflows, technical requirements, system logic, and operating procedures
- Monitor existing automations and quickly resolve errors, broken connections, or adoption issues
- Track time saved, increased adoption, improved conversion, and other measurable outcomes
Technical Development & Systems Integration
- Build integrations using APIs, webhooks, automation platforms, and custom scripts
- Connect CRM, transaction management, marketing, communication, reporting, and productivity platforms
- Create reliable data flows between systems while maintaining data quality and security
- Build lightweight internal tools, dashboards, applications, and prototypes when existing products do not meet business needs
- Evaluate the technical feasibility, scalability, security, and long-term value of proposed solutions
- Troubleshoot system issues and work with vendors or internal stakeholders to implement solutions
- Maintain technical documentation for integrations, automations, system configurations, and data flows
Technology & Systems Optimization
- Evaluate how agents and employees use existing technology
- Improve adoption and utilization of current systems before recommending additional platforms
- Identify overlapping tools, unnecessary expenses, and gaps in functionality
- Strengthen CRM data quality, reporting capabilities, and operational visibility
- Evaluate emerging AI and real estate technology based on practical business value
- Recommend, select, and manage technology vendors when appropriate
- Build internal solutions when available products are too limited, expensive, or difficult to integrate
Revenue & Growth Innovation
- Develop technology that helps agents improve lead response, follow-up consistency, client retention, and referral generation
- Partner with leadership and agents to identify revenue opportunities
- Use data and automation to improve recruiting, onboarding, agent engagement, and production
- Build dashboards and reporting tools that help leadership make informed decisions
- Develop business cases for proposed technology investments
- Establish success metrics before launching new initiatives
- Measure the financial and operational return of technology, AI, and automation projects
Adoption, Training & Change Leadership
- Work directly with agents and employees to understand how work is currently performed
- Involve end users in the design and testing of new tools
- Pilot solutions before broader implementation
- Create clear training materials, demonstrations, and practical use cases
- Help users understand how technology supports their work rather than simply adding another system
- Monitor adoption and address barriers, confusion, or workflow challenges
- Establish responsible standards for AI use, data privacy, client confidentiality, and quality control
What This Role Is Not
- This is not a strategy-only role
- This is not a traditional IT support position
- This is not a consulting role
- This is not a research or experimentation-only position
- This is not a pure people management role
- This is not a position for someone who requires a large development team to execute
- This role is accountable for building and implementing solutions that produce measurable operational and revenue results
Who You Are
- A technically capable builder who enjoys turning business problems into working solutions
- An AI practitioner with hands-on implementation experience
- A systems thinker who naturally looks for opportunities to automate, connect, and simplify
- Comfortable working directly with APIs, integrations, data, automation platforms, and AI tools
- Curious about how real estate agents work and what prevents them from being more productive
- Able to translate technical concepts into clear, practical language
- Equally comfortable working with executive leadership, department leaders, and frontline agents
- Willing to test ideas, learn from failures, and improve quickly
- Focused on measurable results rather than technology for technology’s sake
- A self-starter who can operate with significant autonomy and take ownership from concept through implementation
Experience & Qualifications
- Two or more years of professional experience in AI implementation, software development, business systems, process automation, proptech, or a related technical field
- Demonstrated experience building and launching AI-powered tools, AI agents, or automated workflows
- Hands-on experience working with large language models and generative AI platforms
- Experience with automation and integration platforms such as Zapier, Make, n8n, Microsoft Power Automate, or similar tools
- Experience working with APIs, webhooks, structured data, and system integrations
- Working knowledge of at least one technical language or data tool, such as Python, JavaScript, or SQL
- Experience with CRM, transaction management, marketing automation, or reporting platforms
- Ability to troubleshoot technical issues and maintain production workflows
- Understanding of data privacy, access controls, AI governance, and responsible technology use
- Demonstrated business impact through time savings, efficiency gains, cost reduction, improved conversion, or revenue growth
- Strong project management, documentation, communication, and training skills
- Real estate, mortgage, title, proptech, or other high-volume sales operations experience is strongly preferred
How We Work
EveryPlace is a high-performance, fast-moving organization. We value people who take ownership, think ahead, stay curious, and hold themselves to a high standard.
This role will operate with significant autonomy and direct access to executive leadership, agents, operational data, and the systems needed to drive meaningful change. Success will be measured by what gets built, how well it is adopted, and the measurable impact it creates.
The Head of Innovation & Growth will initially operate without a large team and must be comfortable personally building, testing, troubleshooting, documenting, and launching solutions. As the role and its impact grow, there may be opportunities to expand the function and supporting resources.
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Peoria, AZ 85382
