Job Overview
Join our dynamic team as a Restaurant Shift Leader, where you will be the driving force behind delivering exceptional guest experiences and ensuring smooth restaurant operations during your shift. This energetic leadership role requires a proactive approach to supervising staff, managing food quality, and maintaining a vibrant, efficient environment. As a key team member, you will inspire your team to excel in food preparation, customer service, and operational excellence while upholding safety standards and restaurant policies. Your enthusiasm and management skills will help foster a lively atmosphere that keeps guests coming back for more!
Duties
- Lead and motivate team members during your shift to deliver outstanding food service and hospitality experiences.
- Oversee daily food preparation, cooking processes, and food presentation to ensure quality standards are met consistently.
- Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction reconciliation.
- Control inventory levels by monitoring stock, conducting regular audits, and coordinating with suppliers to ensure fresh ingredients and supplies are always available.
- Supervise kitchen operations, including food safety practices, food handling procedures, and maintaining cleanliness in compliance with health regulations.
- Train new staff members on food production techniques, customer service protocols, and restaurant policies to promote continuous development.
- Handle customer inquiries or complaints promptly with professionalism and positivity to enhance guest satisfaction.
- Support restaurant management in budgeting efforts, shift scheduling, and ensuring operational efficiency during busy hours.
Experience
- Proven experience in a quick service or fast food restaurant environment with hands-on cooking and food preparation skills.
- Demonstrated supervisory or team management experience within the food industry or hospitality sector.
- Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing and reporting.
- Background in food safety standards, kitchen management, and food handling procedures.
- Experience in staff training, development programs, and implementing operational best practices.
- Prior involvement in managing inventory control, budgeting tasks, or restaurant operations is highly desirable.
- Excellent customer service skills with the ability to lead by example in a fast-paced setting. Join us as a Restaurant Shift Leader where your leadership fuels an energetic environment focused on delivering memorable dining experiences! We are committed to supporting your growth through comprehensive training and development opportunities while fostering a vibrant team culture built on teamwork, innovation, and excellence. All roles are paid positions that value your contribution every step of the way!
Pay: $21.91 - $28.79 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
